Data Center III

Oracle•Seattle, WA

21h•Onsite

About The Position

Description Daily Job Duties: Hardware installation & decommission of enterprise servers and cabling infrastructure. Troubleshooting and repair of data center hardware and networking infrastructure. Rack and stack of data center equipment, including but not limited to servers, networking devices, monitoring systems and other equipment. Rack installation including putting racks in place, cabling, power up and handoff of servers to internal provisioning teams. Monitoring of DC environments using monitoring tools Monitoring and respond in a ticketing environment that is used and monitored by multiple internal Oracle Cloud service owners and teams. Documentation of activities and create/modify SOPs Decommission life cycle of data center hardware Inventory process, order replacement parts and return failed parts as required. Structured cabling, labelling and troubleshooting of fiber/copper/telecom cables. System power supplies and cabling install, troubleshooting and repair You should able to complete small projects on your own and work with your manager in planning and completing larger local projects. Responsibilities Responsibilities: Show professionalism in your daily data center routine activities for a shift in a 24/7/365 working environment Be able to be flexible to work multiple shift schedules Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s). Receive/ship data center equipment as needed. Install, Remove, Troubleshoot hardware in data centers racks without disturbing other hardware and critical infrastructure on site. Maintain asset inventory and update internal application as needed. Be accessible via cell phone and willing to work on onsite emergency as needed. Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies. Act with in Service Level Agreements (SLA) on the tickets assigned to you in your space.

Requirements

Knowledge of server/storage/network hardware.
Excellent time management skills.
Diligent with excellent organizational skills.
Be a great teammate.
Strong curiosity about learning new DC concepts.
Conscientious and trustworthy.
Process oriented.
Must be able to lift 75 lbs.
Strong presentation and written communication skills
2+ years working in an IT environment.
Troubleshooting Experience on servers, networking devices and IT equipment.
Inventory management experience.
Ordering, receiving and shipping server parts.
Ability to prioritize work based on business needs and urgency.
Ability to communicate and write effectively in both verbal and written communication mediums.
Experience taking on-call shifts and ability to respond to critical events as needed.
Experience advancing issues to Sr. onsite staff and management as needed.
IT Hardware Concepts knowledge: RAID SAN X86 Architecture Linux/Unix Boot Process GRUB/LILO File Systems Network Device configuration Directory Structure

Nice To Haves

2-year or 4-year degree or relevant work experience
2+ Years of Data Center Experience
Linux administration knowledge/Ability to run Linux commands
Data center networking knowledge.
Experience in Data Center Infrastructure projects.
1 year+ experience in Structured Cabling Copper/Fiber and testing of cables.
1 year+ experience in Cooling and Electrical systems concepts inside the data center.
Experience in repairing and working on Sun servers is nice to have but not required.

Responsibilities

Show professionalism in your daily data center routine activities for a shift in a 24/7/365 working environment
Be able to be flexible to work multiple shift schedules
Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s).
Receive/ship data center equipment as needed.
Install, Remove, Troubleshoot hardware in data centers racks without disturbing other hardware and critical infrastructure on site.
Maintain asset inventory and update internal application as needed.
Be accessible via cell phone and willing to work on onsite emergency as needed.
Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies.
Act with in Service Level Agreements (SLA) on the tickets assigned to you in your space.

Benefits

Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance