Data Center Infrastructure Analyst

Capital Group•Indianapolis, IN

1d•$101,752 - $206,397•Onsite

About The Position

As a Data Center Infrastructure Analyst, under limited supervision, you will implement, support, maintain and optimize Data Center and IT infrastructure technologies, working independently and collaborating effectively across teams. You will support the planning, coordination, and execution of infrastructure activities across data centers and office communication rooms; support the IT infrastructure and environmental requirements for various IT hardware platforms. The ideal candidate will demonstrate a deep understanding of infrastructure systems and their interdependencies with IT hardware and environmental requirements and have strong collaboration skills working with both internal and external team members, and escalates complex issues as needed.

Requirements

You have at least 3 years of broad IT experience, focused on data center infrastructure support or operations, including facility mechanical and electrical infrastructure.
You have a solid understanding of data center infrastructure, including power, cooling, cabling, and environmental monitoring systems.
You have a working knowledge of IT infrastructure domains including networking, compute, storage, virtualization, and cloud technologies, with hands-on experience supporting or integrating systems across multiple environments.
You have experience using configuration management and monitoring tools.
You have strong business acumen and corporate awareness and are adept at aligning initiatives with organizational goals.
You are a fast learner with strong analytical and problem-solving skills.
You have a customer-focused mindset with attention to detail and operational excellence.
You can work independently and collaboratively in a team environment.
You have strong verbal and written communication skills and can write both technical and business-oriented communications.
Bachelor’s degree in IT, Engineering or related field (or demonstrated equivalent experience) is preferred
Participates in a rotating on-call schedule, including nights and weekends.
Up to 20% travel may be required (Domestic and International)
Primarily office-based with occasional work in data center environments.

Responsibilities

Coordinate and execute daily infrastructure activities across data centers and communication rooms, including adds, moves, and changes in compliance with standards.
Support, maintain, and optimize IT infrastructure systems to meet availability, performance, and capacity requirements.
Monitor infrastructure health, respond to alarms, manage incidents to resolution, and proactively identify and escalate risks.
Plan and participate in infrastructure upgrades, changes, and continuous improvement initiatives.
Maintain configuration management systems, operational documentation, and service management processes.
Coordinate equipment logistics, including deliveries, inventory, and hardware salvage.
Analyze infrastructure data and create reports and visualizations to support capacity and performance insights.
Collaborate across teams, develop working knowledge of supported technologies, and perform additional duties as assigned.