Data Center Optical Technician (Atlanta)

Ericsson • Atlanta, GA

7d • Onsite

About The Position

We are seeking a highly motivated and skilled Data Center Optical Engineer to join our team. The ideal candidate will have experience in fiber optic cabling, decommissioning, break-fix, migrations, network transport optical troubleshooting and remote hands services. Hardware replacement may be required, well as racking and stacking equipment. The Optical Engineer will ensure the seamless operation of our customer’s data center facilities, providing top-notch customer service and technical support.

Requirements

• 3+ years of experience working with fiber optic cabling in a data center environment, interacting directly with customers.
• Must be a self-starter with the ability to work independently without continuous supervision.
• Must be a team player and have excellent interpersonal communication skills, especially with customers.
• Excellent organizational and administrative skills.
• Effective written and oral communication skills in English language.
• Ability to multi-task and maintain composure in stressful and demanding work environments.
• Ability to think forward and learn and apply new concepts quickly.
• Understand and follow all common and industry specific safety standards to protect personnel and assure network integrity / reliability.
• Communicate as required with multiple departments to optimize project scheduling, resolve roadblocks, and coordinate material deliveries.
• Use Hyperscale systems and applications to communicate with the customer as needed.
• Adhere to Hyperscale standards to ensure work meets customer quality requirements.
• Ability to lift and move heavy equipment (up to 50 lbs).
• Comfortable working in confined spaces and at heights.
• Ability to work in varying environmental conditions.

Nice To Haves

• Team lead experience preferred.

Responsibilities

• Cabling: Ability to work in overhead rack or grid for extended periods of time pulling long lengths of heavy cables. Handling, installation, and troubleshooting of Ethernet and fiber cables and connectors, including but not limited to CAT 5, CAT 6, structured cable, fan-outs, single mode, multi-mode, RJ45, and LC.
• Optical Testing and Troubleshooting: Complete all activities associated with physically placing equipment identified in project specification documents including but not limited to, routing, lacing, labeling, terminating and local / remote testing and turn up of ethernet, switchboard, fiber, and power cables. Utilize optical power meter, stabilized light source, VFL, OTDR, and test equipment to test 10/100G circuits using BERT, RFC2544, EtherSAM (Y.1564), and iPerf (1G-10G). Analyze and resolve network issues associated with equipment installations / removals. Perform and assist card level troubleshooting and replacement procedures with assistance from control centers and/or back-office engineers.
• Break-Fix: Must be able to work outside of normal business hours (i.e., shift work), to include nights and weekends, when needed.
• Remote Hands: In-depth knowledge of data center equipment installation and basic testing methods and procedures (MOPs). Knowledge of operating principles of data center, wireline and IP transport environments. Ability to interpret and perform tasks outlined in MOPs, vendor documentation, technical specifications, network practices, engineering letters and job aids. Knowledge of telephony networks, optical and IP networks. Ability to identify all colors associated with telecommunications cable and equipment indicator lights. Interpret and follow detailed method of procedures (MOPs) and engineering documents / diagrams.
• Site Audits: Review project specifications to validate equipment placement, cable assignments and determine cable lengths then document results in proprietary databases. Provide timely and accurate feedback to audit / survey requests.
• Racking and Stacking: Install, organize, and maintain hardware equipment in data center racks following standard operating procedures. The ability to use hand tools and power tools. Ability to learn and retain physical and mechanical installation specifications. Understanding of basic mechanical terms and tools.
• Documentation: Read and interpret cut-sheets for physical network installation, ensuring accurate port connections and cable management.
• Provide oversite of 3rd parties’ on-site activities.

Benefits

• Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
• The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.
• New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
• Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed