Data Entry Specialist

TEKsystems

2d•$19 - $19•Onsite

About The Position

The Sales Order Processing / Data Entry Specialist is responsible for accurately managing high‑volume sales order entry while ensuring timely processing, compliance, and exceptional customer communication. This role requires strong attention to detail, problem‑solving ability, and the flexibility to thrive in a fast‑paced, small‑team environment where priorities may shift quickly. The ideal candidate is highly organized, proactive, and committed to maintaining accuracy while supporting operational efficiency.

Requirements

Prior experience entering high‑volume technical or custom sales orders in a customer‑focused environment
Strong data entry skills with the ability to maintain speed and accuracy under tight deadlines
High attention to detail and commitment to quality and accuracy
Proven problem‑solving skills with the ability to work independently and take initiative
Excellent communication skills, including the ability to ask questions and seek clarification when needed
Strong organizational and time‑management skills with the ability to prioritize and multitask effectively
Proficiency with computers and standard business software
Ability to adapt in a small‑team setting where priorities may change rapidly
Ability to pass a 10‑key KPH test at 8,200 keystrokes per hour with a minimum of 80% accuracy

Nice To Haves

Experience with freight planes systems is preferred

Responsibilities

Accurately enter and process a high volume of technical and custom sales orders in a timely and efficient manner
Research and resolve order discrepancies by utilizing internal databases, email correspondence, online resources, and collaboration with appropriate internal personnel
Track sales orders and returns through completion, proactively addressing issues that may delay processing
Update and maintain customer kit files and verify required customer licenses for order compliance
Release or void backorders as needed to support accurate order fulfillment
Communicate directly with online customers to clarify order details and notify them of backorders or changes
Coordinate order handoffs from sales and customer service teams to ensure seamless processing
Scan, file, and maintain daily sales order documentation in accordance with recordkeeping standards
Sort incoming mail and distribute or mail invoices as required
Prepare and provide daily metrics and operational reports to support team and leadership needs