Data Governance Specialist

Audio Enhancement•West Jordan, UT

8h•Onsite

About The Position

At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers’ expectations, and build success through partnership, friendship, and trust—with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we’re looking for “lifers”—members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education. We are currently seeking a full-time, in office, Data Governance Specialist for our West Jordan, UT location As a Data Governance Specialist, you will support the day-to-day administration, maintenance, and optimization of core business systems and processes. You will be responsible for supporting end users by maintaining data integrity, troubleshooting system issues, and serving as the liaison between business and technical teams to drive continuous system improvement efforts.

Requirements

Experience with CRM, ERP, and Ticketing software (Salesforce Experience Preferred)
Advanced Excel Proficiency (Complex Functions, Data Manipulation, Pivot Tables, Etc.)
Strong Analytical and Problem Solving Skills
Experience working with Data Clean Up, Validation, and Bulk Updates
Strong Attention to Detail
Prior experience or familiarity with Agile methodology
Ability to manage multiple priorities and respond to time sensitive issues
Excellent verbal and written communication skills, with the ability to clearly and concisely convey technical concepts to audiences of varying levels of technical expertise

Nice To Haves

Prior experience in operations, business systems, and support roles (Strongly Preferred)
Experience monitoring and troubleshooting system integration related issues (Preferred)
Basic knowledge of SQL (Preferred)

Responsibilities

Serve as a subject matter expert to support departments on Salesforce, SAP ByDesign, and other internal software.
Utilize advanced Excel skills to pull and compile data from various data sources. Then, use said data to identify & correct data inconsistencies, along with provide suggestions to address the underlying root cause of the inconsistency.
Facilitate weekly sprint check-in meetings and biweekly sprint planning sessions to ensure alignment and progress between developers and stakeholders.
Perform validation testing on new system builds to mitigate end user impact.
Collaborate with cross-functional teams to improve system workflows and data quality.
Manage multiple projects from initiation to completion with varying priorities.
Apply exceptional problem-solving skills to address complex data-related challenges.