Data Operations Specialist

Impel • El Dorado, AR

5d

About The Position

Data Operations Specialist tags the data as Intents or Entities to improve AI’s
understanding and is responsible for reviewing AI’s past conversations and
reporting bugs.

Lead the continued evolution of Impel’s product team by helping to establish
world class product development practices and improve performance against
goals and the company roadmap.
Operate as a player/coach to develop, mentor, and scale the product
management organization and continue to drive the adoption and use of agile
best practices across the product and engineering organization.
Establish a framework that allows for rapid experimentation and optimization
of products and tools.
Help to establish data driven product design and implementation that will
drive towards our North star vision of building a virtuous cycle between the
merchandising and data platform products.
Define the strategy and roadmap for data and shared services platforms used
by enterprise and ecosystem partners.
Oversee the Client Engineering function within the organization
Work with customers and partners to regularly collect feedback and drive the
evolution of features against a rapid delivery timeline.
Steer and prioritize the product portfolio in conjunction with strategic
priorities and roadmaps.
Ensure timely delivery of platform applications & features to the market

Requirements

• Excellent verbal and written communication skills.
• Ability to multitask and thrive in a fast-paced (dynamic) environment.
• English (Level B2 - C1).
• Analytical Thinking.

Nice To Haves

• Experience in Customer Service will be a plus.

Responsibilities

• tagging the data as Intents or Entities to improve AI’s understanding
• reviewing AI’s past conversations
• reporting bugs
• Lead the continued evolution of Impel’s product team by helping to establish world class product development practices and improve performance against goals and the company roadmap.
• Operate as a player/coach to develop, mentor, and scale the product management organization and continue to drive the adoption and use of agile best practices across the product and engineering organization.
• Establish a framework that allows for rapid experimentation and optimization of products and tools.
• Help to establish data driven product design and implementation that will drive towards our North star vision of building a virtuous cycle between the merchandising and data platform products.
• Define the strategy and roadmap for data and shared services platforms used by enterprise and ecosystem partners.
• Oversee the Client Engineering function within the organization
• Work with customers and partners to regularly collect feedback and drive the evolution of features against a rapid delivery timeline.
• Steer and prioritize the product portfolio in conjunction with strategic priorities and roadmaps.
• Ensure timely delivery of platform applications & features to the market

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees