Data Quality Specialist HMIS

Abode • San Jose, CA

2d • $27 - $30 • Onsite

About The Position

Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Data Quality Specialist in Santa Clara County. About the Role: The Data Quality and Compliance Administrator plays a central role in maintaining the integrity of program data that is collected, analyzed, and reported throughout the agency. This position will enter, manage, and review data for inconsistencies and completeness in the HMIS (Homeless Management Information System) database in assigned counties. This person works directly with Program staff to address data quality and entry issues and supports the work of the Database Manager and other members of the Abode Data Team. The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.

Requirements

• AA Degree or equivalent work experience required.
• Strong Excel skills.
• Expertise in database reporting and data entry.
• Flexible, self-directed, highly motivated, reliable, and collaborative.
• Strong organizational and communication skills.
• Reliable transportation, valid and current driver’s license and proof of insurance.
• Excellent verbal & written communication, organizational, and time management skills.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Ability to work well independently and collaboratively with teams.
• Strong ability to represent the interests of the agency, interact effectively with a diverse population with multiple special needs, and be comfortable building successful collaborative relationships with tenants, staff, and with community networking and resource building.
• Proficiency in Microsoft Office programs, systems, and platforms, with an emphasis on Excel.
• Ability to learn and use required mobile devices and business-related applications.
• Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts.

Nice To Haves

• Experience working with HMIS and/or Salesforce strongly preferred.

Responsibilities

• Enter all agency data from HMIS intakes, services, exits, and status change forms into HMIS.
• Review HMIS forms for errors and consistency issues; troubleshoot issues with staff.
• Provide technical assistance for staff completing HMIS forms.
• Interact with case management staff to request missing HMIS paperwork and follow up with staff to ensure all data is entered accurately.
• Run data quality reports from HMIS on a regular basis, including client lists and error reports, and work directly with program staff to support data quality efforts.
• Support Program Evaluation Manager's management and presentation of overall agency data and outcomes.
• Other duties as assigned.

Benefits

• $27.00-$29.70 hourly
• 100% paid health, vision, and dental options
• 19 PTO days & 12 Holidays per year
• Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
• 3% retirement match/contribution
• Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
• Dynamic, mission-driven culture and supportive leadership. We support you in supporting others

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree