Data Quality Specialist Lead

Volunteers of America Los Angeles•Los Angeles, CA

1d•$27 - $28

About The Position

VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org . PAY RATE: $26.69 - $28.09 Per Hour BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits JOB SUMMARY AND PURPOSE The Data Quality Specialist Lead will coordinate, monitor, and mentor Data Quality Specialists, and train all program staff on HMIS data entry and report generation (including Housing Specialists and Case Managers). The position requires a combination of administrative and training duties as well as performance of HMIS duties of data entry, required monthly reporting, periodic reporting to funder, and generating reports from HMIS data showing program performance as required.

Requirements

Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
High School Diploma or equivalent
2-year experience operating/maintaining database

Nice To Haves

Bachelor's degree preferred
U.S. Veteran preferred.
Familiarity with HMIS, Adsystech, and/or Clarity programs
Experience working with veterans, people in recovery and/or homelessness individuals
Bilingual preferred (English and Spanish)

Responsibilities

Train Data Quality Specialists on entire system, train program staff on their data entry responsibilities
Monitor performance of Data Quality team, and data entry by other program staff
Audit and review data entry for accuracy
Update Program Manager weekly on Data Quality performance, any identified QA/Compliance issues
Verifies, corrects and enters participant information into centralized database (HMIS); conducts regular audits to assure accuracy of data
Monitors database reports to assure consistency with hardcopy records and other logs
Runs regular progress reports, and other reports as required by Program Manager; creates customized reports to support shelter management and to provided other needed information on request
Coordinates with Case Managers and Program staff to ensure HMIS intake requirements are met
Supports any technical and reporting issues for program; Assists with program funder audits and monitoring visits; Attends conferences and regular meetings with database contractors and funder, reports updates to Program Manager
Oversees the privacy/confidentiality notification processes to meet regulatory guidelines
Exports HMIS data and upload to Funder as required
Other duties as may be required
Verifies and Audits database entries for Program participants
Monitors accuracy of system reports, verifies database matches hard copy records.
Creates HMIS reports to support Program Manager, shelter management and case managers
Coordinates with Case Managers and program Staff to ensure data entry is accurate and timely
Trains program staff on Data Quality, subject matter expert for staff
Supports any technical and reporting issues for Program; Assists with program funder audits and monitoring visits; Attends conferences and regular meetings with database contractors and Funder
Exports HMIS data and upload to funder, as required
Oversees the privacy/confidentiality notification processes to meet regulatory guidelines
Other duties as required (may be subject to change based on the needs of the organization).
Occasionally assist with special events and public functions