Data Transfer Agent

Chenega Corporation•Springfield, VA

About The Position

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chenega Agile Real-Time Solutions (CARS) is seeking a Data Transfer Agent that will support the enterprise by administering the Data Transfer Agent (DTA) duties for information systems processing National Security Information. Ensure all government-mandated policies associated with data transfers are implemented and followed.

Requirements

Bachelor's Degree and 2+ years relevant experience or
Associate’s Degree and 4+ years relevant experience or
6+ years relevant experience
Operational experience with ServiceNow
Experience in the Intelligence Community
DoD 8140 (formerly 8570.01-M), IAT Level I: (within 6 months of hire)
TS/SCI Clearance required
Ability to obtain CI Poly
Ability to work independently and yet be effective within a team setting
Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment
Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
Excellent skills in Microsoft Word, Excel, and other Office applications
Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.
Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it

Responsibilities

Support agencies' data transfer policies and procedures.
Support agencies' Network Privilege User policies and procedures.
Coordination, oversight, and approval of DR time and reporting (timecards).
Developing, tracking DR performance through the establishment of goals, monitoring of achievement, and annual assessment.
Review and approval of media and equipment requests for items entering the customer facility. Provide and implement strategies for the DTO Team.
Update DTO policies, procedures, and performance metrics.
Develop monthly compliance reports and centrally manage areas for improvement.
Communicate and provide training on new processes and procedures.
Capture and report DTO performance metrics.
Other duties as assigned.