Database Administrator IT

Unity House of Troy • Troy, NY

7d

About The Position

Unity House of Troy is seeking a skilled and detail-oriented Database Administrator (DBA) to support and manage access to the organization’s core technology systems.

Requirements

• Associate or Bachelor’s degree in Information Technology, Information Systems, or related field, or equivalent experience
• 3+ years of experience in systems administration, database administration, or application support
• Experience managing user access and identity management systems
• Experience working with software vendors and technical support teams
• Strong documentation, reporting, and analytical skills

Nice To Haves

• Experience in nonprofit, healthcare, or human services environments
• Familiarity with Blackbaud products
• Experience supporting Electronic Health Record (EHR) systems
• Knowledge of HIPAA compliance standards
• Experience with Microsoft 365 and Google Workspace
• Relevant technical certifications

Responsibilities

• Create, modify, and deactivate user accounts across organizational systems
• Maintain role-based access controls aligned with staff job functions
• Conduct routine user access audits and security reviews
• Ensure compliance with HIPAA and data protection standards
• Document and maintain access control procedures
• Implement strong authentication and security practices
• Generate system access and utilization reports
• Support internal and external compliance reporting
• Maintain documentation required for audits and regulatory reviews
• Track system licenses and software subscriptions
• Serve as the primary technical contact for EHR systems, Blackbaud, website hosting providers, and other technology vendors
• Coordinate vendor support requests, upgrades, and system maintenance
• Participate in vendor meetings and solution evaluations
• Assist with contract renewals and service monitoring
• Document vendor support processes
• Provide Tier 2 technical support to staff across multiple locations
• Troubleshoot application errors, system access issues, and account permissions
• Support system access during employee onboarding and offboarding
• Manage administrative access to Unity House social media accounts
• Maintain secure credential storage and documentation
• Coordinate website administrative access with Development and Marketing teams
• Ensure proper permissions management for website CMS and hosting platforms
• Support implementation of cybersecurity best practices

Benefits

• 13 paid days off in your first year for full time employment (increases every year).
• 56 hours of NYS Sick Leave,12 paid holidays plus 2 floating holidays
• Major medical leave, Medical/dental/vision/life insurance
• 403b company contributions after one year of employment
• Tuition reimbursement
• 50% reduction in childcare tuition at A Child's Place.
• Plus, gym, tuition and cell phone discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree