Level 3 Datacenter Lead

TEKsystems•Santa Clara, CA

4d•$40 - $42•Onsite

About The Position

This is a long-term ongoing Datacenter Tech opportunity. This project consist of build out and support of tan NVIDIA datacenter. Must be open to installation and deployment workload as well. Level 3: • Proven experience as a technical lead and with the ability for people supervision • Initial Contact/Liaison between TEK team members and NVIDIA management • Prioritize and manage workload across team • Review build documentation before project and validate any questions/concerns • Direct build activities related to DC Ops • Designate predetermined training path in line with NVIDIA standards • Provide advanced troubleshooting support and resolution of tickets • Ensure projects are aligned to NVIDIA DC standards • Serving as point of contact for TEKsystems and NVIDIA • Coordinate activities with other teams as needed for project builds and escalations • Escalation point of contact for L1 & L2 techs on the team. Day-to-day technical responsibilities: - Troubleshoot a variety of servers and isolate the problem that the server is encountering. - Order replacement parts and install them in servers and ship back the defective part to their respective vendors. - Update firmware on servers to ensure the latest version is installed. - Configure IP addresses and default login credentials on servers. - Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers. And supporting their DC/Lab teams. - Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device. - Assist network admins who reach out requesting specific assistance with servers or switch. - Assist out with Level 1 responsibilities as necessary.

Requirements

Data center
Rack and stack
Hardware troubleshooting
Troubleshooting
Data center maintenance
Infrastructure
Stacking
Racking
Cabling
Cable
Linux
Hardware
Cable installation
Must be true L3 DC techs with an understanding of break/fix troubleshooting.
They must also be willing to so the L1/L2 rack/stack for deployments as needed as well.
They need to be able to troubleshoot independently and isolate logical issues using Linux.
2 recent valid references are required.

Responsibilities

Proven experience as a technical lead and with the ability for people supervision
Initial Contact/Liaison between TEK team members and NVIDIA management
Prioritize and manage workload across team
Review build documentation before project and validate any questions/concerns
Direct build activities related to DC Ops
Designate predetermined training path in line with NVIDIA standards
Provide advanced troubleshooting support and resolution of tickets
Ensure projects are aligned to NVIDIA DC standards
Serving as point of contact for TEKsystems and NVIDIA
Coordinate activities with other teams as needed for project builds and escalations
Escalation point of contact for L1 & L2 techs on the team.
Troubleshoot a variety of servers and isolate the problem that the server is encountering.
Order replacement parts and install them in servers and ship back the defective part to their respective vendors.
Update firmware on servers to ensure the latest version is installed.
Configure IP addresses and default login credentials on servers.
Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers. And supporting their DC/Lab teams.
Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device.
Assist network admins who reach out requesting specific assistance with servers or switch.
Assist out with Level 1 responsibilities as necessary.