Day Residential Mentor & Character Coach

IMG Academy•Bradenton, FL

5d•Onsite

About The Position

Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences: Boarding school and camps , via a state-of-the-art campus in Bradenton, Fla. Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance Online college recruiting , via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches The Day Residential Mentor and Character Coach serves as a presence in the residence halls promoting a safe, secure, and healthy environment. This person will primarily be the first point of contact for students, parents and staff in each dorm.

Requirements

Bachelor’s degree or equivalent experience in Education, Psychology, Sports Management, or related area
Must possess good judgment and sensitivity relating to students of various backgrounds
Ability to handle challenging situations professionally and with sensitivity
Excellent written and verbal communication skills
Excellent guest service skills
Highly organized with the ability to juggle and prioritize multiple projects effectively
Ability to multitask and prioritize in a fast-paced setting
A superior work ethic
Desire to work collaboratively with colleagues
Requires a background check upon offer
Requires a drug test upon offer

Nice To Haves

Master’s degree in Education, Counseling, Psychology, Sports Management, or related area
Experience in education, sports or related area
Experience as collegiate athlete
Experience with residential life in a boarding school environment and/or summer camps
Experience with working with students grades 6 to 12
Experience in counseling, crisis response, and mediation
Experience in a high-pressure, academic/performance setting
First Aid and CPR Certification
Proficient with computers and computer systems
Bilingual

Responsibilities

Actively supervise, engage with, and promote social growth and inclusion among students.
Serve as a responsible, adult presence, providing guidance and support in the residence halls for student-athletes.
Enforce policies and procedures ensuring that the student-athlete code of conduct is being maintained
Promote a positive healthy environment for the student-athletes
Maintain the residential hall, including room checks and head count
Be aware of student-athletes’ daily schedules
Assist leadership with various projects
Design and implement residence hall programming as needed
Adhere to all company policies, procedures, and business ethic codes
Other duties as assigned
Monitor students in dorms and throughout campus, including wake up schedules
Perform regular walkthroughs and inspections of the residence halls working with maintenance, accommodations, and other departments to coordinate and direct upkeep requests
Coordinate with safety and security staff to ensure the security of students and residence halls
Assist with housing process including check in/out, early arrivals and opening/closing of residence halls
Attend and contribute to department meetings
Attend and contribute to general planning for Academy and summer camp programs
Communicate openly and regularly with students and parents/guardians.
Act as first point of contact for parents and students during the day.
Problem solved and address concerns as needed.
Take detailed notes and communicate areas of note or concern effectively with the assigned mentor and appropriate leadership
Communicate and follow up on conduct expectations of all student-athletes when applicable
Communicate and enforce appropriate disciplinary actions for violations
Carry out emergency response and crisis management plans for various situations including weather, lockdown, student illness, injury, etc.
Build positive relationships and collaborate with departments including sports, academics, health services for student-athlete’s development