DDI Engineer

Federal Reserve Bank of Philadelphia•Richmond, VA

5d•Onsite

About The Position

The National IT – Network Support department has an immediate opening for a Infoblox DDI Engineer, reporting to Senior Manager IT-Technology. The ideal candidate will have a deep understanding of DDI solutions and technologies with a history working with and administering Infoblox grids. This role requires the ability to work in a fast-paced environment, handle multiple tasks simultaneously, and operate independently with minimal supervision. Additionally, the candidate should have a history of using change management processes. Onsite Presence Required.

Requirements

Bachelor’s degree or equivalent relevant work experience.
Overall 3-5+ years of experience in DNS, DHCP, and IPAM principles.
Experience with network protocols (TCP/IP, UDP, etc.) and routing principles.
Excellent communication and documentation skills.

Nice To Haves

Experience with Infoblox DDI solutions.
Experience working with ServiceNow.
Certifications in Infoblox.
Knowledge of security best practices and principles.
Proven experience with change management processes.

Responsibilities

Infoblox DDI Management: Investigating and diagnosing incidents and problems relating to DDI (Infoblox DNS, DHCP, IPAM) and related services
Ensure the platforms and services are managed and maintained
Help to identify and manage risks within the DDI platform
Ensure that system improvements and changes are implemented and effects of modifications are monitored
Define the capacity and performance standards, metrics and thresholds and help to build and maintain the instrumentation to effectively manage the environment
Perform routine maintenance, upgrades and patching of Infoblox appliances
Change Management: Adhere to established change management processes for all configurations and updates
Document changes, obtain necessary approvals and ensure changes are implemented smoothly
Collaborate with stakeholders to assess the impact of changes and mitigate risks
Documentation and Reporting: Create and maintain comprehensive documentation for configurations, procedures, and troubleshooting steps.
Generate regular reports on system performance, issues, and resolutions.
Collaboration and Support: Work closely with internal teams to support ongoing projects and initiatives.
Provide guidance and support to other team members as needed.
Participate in on-call rotations for after-hours support as required.