Debit Card Operations Specialist

Columbia Bank • Lakewood, WA

1d • $20 - $27 • Onsite

About The Position

About the Role: An ATM and debit card operations specialist is responsible for providing extensive support for any ATM and debit card operation-related issues, as well as the accuracy of the general ledger entries for ATM cash and debit card transaction settlement. Provides deposit operations support by performing a variety of deposit related fulfillment and regulatory driven functions, in a centralized environment. Provides policy and/or procedural guidance to supported business units. Fulfills objectives and goals of unit(s) as a member of the Debit Card Operations team. Assist branch and department personnel with debit card operations-related issues. Provide feedback to management regarding recommended changes to policies and procedures. Train new associates on assigned job functions. Work effectively with a team to achieve department objectives. Utilize resources available to resolve problems or recommend solutions. Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes. Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training. Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description. May be asked to coach, mentor, or train others and teach coursework as subject matter expert. Actively learns, demonstrates, and fosters the Columbia corporate culture in all actions and words. Takes personal initiative and is a positive example for others to emulate. Embraces our vision to become “Business Bank of Choice” May perform other duties as assigned. About You:

Requirements

• H.S. Diploma/GED, vocational training, or equivalent (preferred)
• 2-4 years — Banking experience (Required)
• Strong attention to detail and the ability to multi-task effectively.
• Ability to understand and follow directions.
• Ability to organize and prioritize work.
• Proficient use of Microsoft Word and Excel software applications.
• Requires basic reading, writing, and math skills.
• Basic knowledge of relevant bank operating procedures, practices and policies.
• Demonstrate effective written and verbal communication skills.
• Ability to work effectively with individuals and groups across the bank.
• Demonstrated ability to handle sensitive information with the utmost discretion, ensuring strict adherence to confidentiality protocols and safeguarding the privacy of all stakeholders.

Nice To Haves

• 2–4 years — Debit Card Processing experience (Preferred)
• 1 - 2 years — Bank operations experience (Preferred)

Responsibilities

• Providing extensive support for any ATM and debit card operation-related issues
• Ensuring the accuracy of the general ledger entries for ATM cash and debit card transaction settlement
• Providing deposit operations support by performing a variety of deposit related fulfillment and regulatory driven functions, in a centralized environment
• Providing policy and/or procedural guidance to supported business units
• Fulfilling objectives and goals of unit(s) as a member of the Debit Card Operations team
• Assisting branch and department personnel with debit card operations-related issues
• Providing feedback to management regarding recommended changes to policies and procedures
• Training new associates on assigned job functions
• Working effectively with a team to achieve department objectives
• Utilizing resources available to resolve problems or recommend solutions
• Demonstrating compliance with all bank regulations for assigned job function and applies to designated job responsibilities
• Keeping up to date on regulation changes
• Following all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training
• Maintaining a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description
• Coaching, mentoring, or training others and teach coursework as subject matter expert
• Actively learning, demonstrating, and fostering the Columbia corporate culture in all actions and words
• Taking personal initiative and is a positive example for others to emulate
• Embracing our vision to become “Business Bank of Choice”
• Performing other duties as assigned

Benefits

• We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.
• We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays.
• Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED