Defense & Aerospace Specialist - Universal

AIT Worldwide Logistics • Union City, GA

2d

About The Position

Join us at AIT, where we believe every day presents an opportunity to make a global impact! We’re problem solvers, driven by our curiosity and creativity, in endless pursuit of solutions for our customers. Together, we champion the strength of our global teams. And, as trusted advisors, we go above and beyond, working together in a supportive and collaborative environment to ensure customer satisfaction. Through the company's continued growth, we challenge ourselves to be better, continuously learning and growing in our dynamic environment. Helping others is at the core of our culture, join us in finding fulfillment by giving back to our local communities as the united team that is AIT.  Find out what our people deliver.® means when you come move the world with us!  Hear directly from our teammates at AIT Worldwide Logistics and make us the next stop on your career journey. Overview The Defense & Aerospace Specialist will be responsible for performing day to day responsibilities required to operate and support the US Government, Aerospace Industry, and AIT regulatory policy/procedures relating to international and domestic freight forwarding. This position will be directly involved with domestic & import/export operations; including, but not limited to; Aircraft on Ground (AOG), charters for both air & ocean, on board couriers/hand-carries, trade shows and conventions, and projects as required. Maintain a maximum level of customer excellence through efficient timely execution of daily operations, and precise data integrity. This role is not a traditional 9-5 role. We expect our team to be ready to execute critical missions at any given time.

Requirements

• Bachelor's Degree or equivalent (Required)
• 3+ years international operations freight forwarding experience (Required)
• Makes high level decisions on the fly regarding troubleshooting and complex inquiries to meet required delivery dates (RDDs)/deadlines. High
• Knowledgeable and ability work on multi-million-dollar projects with high complexity into austere environments & locations. High
• Be intimately involved in the understanding of AIT’s finances including, but not limited to: Accounts Receivable, Account Payable, cost allocation, revenue recognition, Billing, quoting, etc. High
• Ability to read, analyze, and interpret general industry documentation/communication. Strong analytical and organization skills, attention to detail and ability to multi-task. High
• Must exhibit excellent oral and written communication skills. High
• Must bring energy and enthusiasm to team efforts. High
• Ability to work in a team environment as well as independently. High
• Ability to effectively present information and respond to questions from groups of managers, clients and customers. High
• Knowledge of International Air & Ocean export and import business with emphasis on DOD/DOS (Department of Defense and State) regulations. High
• Ability to function in a high volume and fast-paced environment High
• Assist in mentoring/developing peers and seek out guidance from others within the organization for the benefit of both parties High
• Knowledge of CargoWise operations. High
• Knowledge of Freight Forwarding & Project Management High
• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook) High
• White Glove customer service to all customers both internally and externally. High
• Responsible for maintaining confidentiality and need to know information. High

Nice To Haves

• HAZMAT Certification - IATA, IMDG and 49CFR highly (Preferred)
• - ITAR (Controlled Cargo) (Preferred)
• - Secret Clearance (Preferred)

Responsibilities

• Provide operational support, services, and guidance as part of a control tower to internal company stations which includes quoting, routing, and executing freight shipments across multiple transportation modes and services (domestic, international, air, ocean, cross border, charter, and hand carry operations)
• Act as the primary contact for designated clients/programs by managing multiple accounts within the Government and Aerospace vertical.
• Route, track, and investigate shipping problems.
• Assist in preparing quotes over the phone, in CargoWise, and via email.
• Proactively Communicate freight status to customers.
• Verify and update shipment information / update milestones
• Facilitate international shipment flow by coordinating with internal/external customers, AIT branches, transportation providers, government agencies and overseas agents to ensure operational excellence
• Work closely with the Global Compliance team to develop and maintain procedures for maintaining compliance with U.S. government laws and regulations including, but not limited to, ITAR/EAR/CFR compliance, import/export documentation, and regulatory changes
• Manage CargoWise workflows, daily tracker spreadsheet, and overall data integrity on a consistent basis to ensure the highest level of execution.
• Develop and manage SOPs for internal and external clients and review/update as needed.
• Performs other duties as assigned
• Complies with all policies and standards

Benefits

• In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position).
• Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement.
• In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level