About The Position

The job profile for this position is Credentialing Lead Analyst, which is a Band 3 Senior Contributor Career Track Role. Excited to grow your career? We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply! Our people make all the difference in our success.

Requirements

  • Bachelor's degree or higher strongly preferred or equivalent work experience required
  • 3+ years of credentialing and/or auditing experience required
  • Knowledge of NCQA and Medicare standards
  • Proficient in Microsoft Access, Excel, Outlook, PowerPoint and Word
  • Strong analytical and problem-solving skills
  • Excellent communication, collaboration, interpersonal and organizational skills
  • Ability to work effectively, both independently and/or in a group setting
  • Ability to effectively coordinate and manage multiple projects and prioritize work in a fast-paced environment
  • Ability to perform work with minimal supervision while achieving desired outcome
  • Minimal travel may be required for audits.
  • If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

  • The Delegated Credentialing Lead Analyst will be responsible for performing the daily tasks of delegation oversight, including selection and retention of provider group accounts that are seeking or have been awarded delegated credentialing for the Behavioral, Dental, and Medical line of businesses.
  • Conduct practitioner/provider group credentialing audits for initial, annual and interim assessments in accordance with Cigna and CMS regulatory requirements.
  • Negotiate and manage delegation contractual agreements.
  • Be a key contributor for internal and external organization audits.
  • Analyze and manage delegated provider data.
  • Maintain working knowledge of regulatory credentialing requirements as applicable for medical, dental and behavioral delegation.
  • Collaborate effectively with delegated groups, compliance/legal, direct credentialing, contracting, and other matrix partners, as applicable.
  • Maintain fundamental understanding of key matrix partners’ operations within the Cigna organization.
  • Provide support to and act as a subject matter expert for various projects. Perform other related duties as assigned.

Benefits

  • At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
  • We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
  • For more details on our employee benefits programs, click here.
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