Delivery System Operations Summer Intern
About The Position
Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary The intern will provide support for various patient care quality improvement initiatives primarily through supporting teams in obtaining patient records to support holistic patient care. These clinical documents are part of a patient’s electronic medical record and will need the interns support in updating electronic record systems thoroughly and accurately. This internship will begin in late May and the duration of the internship program is 12 weeks. Please note that this is a hybrid working arrangement; some work will be done in our Portland offices and some remotely. Interns must live in Maine throughout the 12-week program. Job Description Employees are expected to work consistently to demonstrate the mission, vision, and core values of the organization.
Requirements
- Currently enrolled in a two or four-year undergraduate degree program, with a focus on Health Sciences or Business
- Working knowledge of Microsoft Office products and other technologies (Excel, Word) as required
- Genuine interest in the health care field
- Ability to provide the highest level of customer service both to internal and external customers, with excellent interpersonal and communication skills
- Analytical and problem-solving skills with strong attention to detail
- Ability to handle confidential and sensitive information in a discreet and professional manner
- Ability to collaborate with team members and all internal departments
- Ability to work independently and collaboratively, and be able to prioritize tasks within an assigned project under deadlines
Nice To Haves
- Experience working in an administrative and/or customer service-oriented environment preferred
- Possesses a general understanding or desire to learn medical terminology and abbreviations.
Responsibilities
- Learning and assisting in day-to-day processes to support patient care
- Health information management and document management work
- Create reporting and analysis of operational information
- Support of specific workstream stabilization efforts
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What This Job Offers
Career Level
Intern
Number of Employees
251-500 employees
