Dental Assistant Supervisor

NORTHSHORE HEALTH CENTERS•Portage, IN

2d•Onsite

About The Position

The Dental Assistant Supervisor is responsible for supervising the dental assistants and aids in their training and is responsible for assisting the dentist(s) and dental hygienist(s) in the direct provision of primary care dental services to patients of NorthShore Health Centers. Additionally, the Supervisor is responsible for assisting the dentist(s) and dental hygienist(s) in the direct provision of primary care dental services to patients of NorthShore Health Centers. The Supervisor performs patient intakes, exposes and processes x-rays, and is also responsible for sterilization of instruments, cleaning and preparing operatories. In addition, the Supervisor maintains inventory control of dental instruments and supplies.

Requirements

High School Diploma, Transcripts, or Equivalent
Basic Life Support (BLS) certified within 2 weeks of hire
Licensed Dental Assistant (DA) in the State of Indiana within 6 months of hire
Ability to analyze situations and solve problems at strategic and tactical levels
Excellent interpersonal and customer service skills
Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies
Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
Practiced at organization and planning
Employ Critical thinking and problem solving
Maintains composure and operates with emotional intelligence
Ethical reasoning and decision-making
Strong attention to detail
Receptive and responsive to feedback
Excellent verbal and written communication skills
Time management, prioritization, and sense of urgency
Proficient with Microsoft Office Suite or related software

Nice To Haves

Associate’s Degree in Radiology
Two years of experience working within a healthcare setting

Responsibilities

The Dental Assistant Supervisor performs essential job functions of a dental assistant including patient intake, exposing and processing x-rays, and is responsible for sterilization of instruments, as well as cleaning and preparing operatories.
Works co-operatively and closely with all staff and dentists to effectively communicate information that is pertinent to the treatment and services provided by the dentist assuring smooth patient flow.
Maintains adequate operatory supplies and compiles a list of individual item shortages for inventory control and ordering purposes.
Maintains Dental Department equipment in accordance with manufacturer’s directions and Dental Department policy and protocol.
Maintains a working knowledge of practice policies and procedures.
Prepares reports and other documentation as required.
Attends meetings and training sessions as required.
Receives and places necessary telephone calls consistent with professional matters, clinic business and patient care of the Dental Department.
Responsible for personal compliance in full with all applicable federal, state, local and center rules, regulations, protocols and procedures including but not limited to the participation of Dental Assistant in the provision of clinical dental care, as well as those relating to, but not limited to personnel issues, work place safety, public health and confidentiality.
Performs all functions in full compliance with the center’s and the Dental Department Exposure Control Plan, Blood Borne Pathogens guidelines including but not limited to the use of Personal Protective Equipment and Universal Precautions
Adheres to the NorthShore Health Centers’ dental infection control policies, procedures, and protocols.
Schedules dental assistant staff so a sufficient amount of support staff is available to ensure smooth patient flow.
Monitor time and attendance of all direct reports.
Monitor employment requisitions and applications for positions reporting to the Supervisor.
Interview potential candidates joining the Dental Program at NorthShore Health Centers
Facilitate and/or delegate new hire orientation to the department and organization
Monitor employee performance and development, issuing corrective actions as needed.
Organize and lead department and team meetings.
Maintains inventory control of dental instruments and supplies by completing a weekly order for all dental locations.
Weekly travel to sites that Supervisor has direct report at
Other duties as assigned by the Chief Operating Officer, Dental Director and/or Senior Director of Health Center Operations.