Dental Assistant Supervisor (Clinic Administration)

University of Florida•Gainesville, FL

5d•$25 - $26

About The Position

Staff Management Directly supervise Care Group clinic staff (mixture of 12 Dental Assistant II and Dental Assistant I positions) This is a working supervisor position, meaning the supervisor is expected to work closely with all staff daily. Must be competent in all assigned duties, and must proactively step into position(s) when the team is short of staff Administer human resources (HR) policies, training and development of staff, adherence to payroll rules and guidelines, establishing appropriate staff scheduling and responsibilities, and performance development Responsible for developing and maintaining written standard operating procedures (SOP) and daily, weekly, monthly checklist adherence) for each position Demonstrate support of Quality Improvement initiatives through training and daily best practices for the Division of General Dentistry: Infection Control, Safety, Customer Service, Professionalism, and Case Completion Assessment Clinical Affairs & Quality Assurance Support Liaise between Care Groups and Santa Fe College Dental Programs (provide general orientation) Liaise between Clinic Administration and the Shands Volunteers program (provide orientation) Lead clinic assistant participation in the pre-clinical training of freshmen and sophomore student dentists Support course directors with DEN5505C, DEN6508 and other course where indicated with orientation presentations Daily reinforce the clinic assistants role in educating the predoctoral students to work effectively in the clinics including but not limited to execution of effective 4-hand and 6-hand dentistry, infection prevention protocols, workspace management, execution of the typical EFDA duties Gather details from the clinic assistants Clinic Surveillance reports and prepare monthly reports for the Clinic Manager to submit to Clinic Administration Conduct random Clinic Surveillance reports on each clinic a minimum of one time per semester. Follow up on findings and report outcomes to the Clinic Manager Supervise inventory management, including the review and approval process for clinic orders Quality Improvement Programs Serve as a member of the Dental Materials and Devices Work Group. Assume the responsibility of maintaining the Clinical Material list (maintained on SharePoint), bring information to the sub-committee regarding proposed materials and/or devices, or potential backorder concerns Serve as a member of the Infection Prevention and Safety Work Group Assist the Patient Advocate and Clinic Manager with development of customer service initiatives Proctor Clinical Examinations (Mock Board Examinations) two times per year Perform other duties as assigned

Requirements

High school diploma or equivalent and six years of relevant experience and Basic Life Support (BLS) certification
Appropriate college course work or vocational/technical training may substitute at an equivalent rate for the required experience
Expanded Functions Dental Auxiliary (EFDA) Certification demonstrating the successful completion of training as specified in Chapter 64B5-16, Florida Administrative Code.

Nice To Haves

Associate or Bachelor’s degree in related studies
DANB Certified Dental Assistant
Incumbent will be strongly encouraged to pursue DANB certification and be a leader for the DA profession
Six years of experience as a chairside dental assistant
Experience in an academic dental clinic environment
Experience with PeopleSoft, Outlook, Word, Excel, PowerPoint, and patient management systems, such as AxiUm
Experience handling general office equipment (facsimile machine, computer, copier, and calculator)
Working knowledge of all phases of dental treatment
Proficient with 4-hand and 6-hand dentistry, proper seating and positioning of the assistant and provider.
Strong organizational skills
Information technology skills for operating a computer
Proven ability in critical thinking, problem-solving, and process evaluation/improvement
Ability to deal with the public in a tactful and courteous manner
Ability to communicate effectively with multiple persons during high volume periods
Ability to coordinate work assignments effectively
Poise and confidence when interacting with faculty and students in the clinic setting, with the ability to professionally maintain established industry standards
Ability to encounter patients, faculty, staff, and students
Ability to encounter human blood and tissues
Bilingual

Responsibilities

Directly supervise Care Group clinic staff (mixture of 12 Dental Assistant II and Dental Assistant I positions)
Administer human resources (HR) policies, training and development of staff, adherence to payroll rules and guidelines, establishing appropriate staff scheduling and responsibilities, and performance development
Responsible for developing and maintaining written standard operating procedures (SOP) and daily, weekly, monthly checklist adherence) for each position
Demonstrate support of Quality Improvement initiatives through training and daily best practices for the Division of General Dentistry: Infection Control, Safety, Customer Service, Professionalism, and Case Completion Assessment
Liaise between Care Groups and Santa Fe College Dental Programs (provide general orientation)
Liaise between Clinic Administration and the Shands Volunteers program (provide orientation)
Lead clinic assistant participation in the pre-clinical training of freshmen and sophomore student dentists
Support course directors with DEN5505C, DEN6508 and other course where indicated with orientation presentations
Daily reinforce the clinic assistants role in educating the predoctoral students to work effectively in the clinics including but not limited to execution of effective 4-hand and 6-hand dentistry, infection prevention protocols, workspace management, execution of the typical EFDA duties
Gather details from the clinic assistants Clinic Surveillance reports and prepare monthly reports for the Clinic Manager to submit to Clinic Administration
Conduct random Clinic Surveillance reports on each clinic a minimum of one time per semester. Follow up on findings and report outcomes to the Clinic Manager
Supervise inventory management, including the review and approval process for clinic orders
Serve as a member of the Dental Materials and Devices Work Group. Assume the responsibility of maintaining the Clinical Material list (maintained on SharePoint), bring information to the sub-committee regarding proposed materials and/or devices, or potential backorder concerns
Serve as a member of the Infection Prevention and Safety Work Group
Assist the Patient Advocate and Clinic Manager with development of customer service initiatives
Proctor Clinical Examinations (Mock Board Examinations) two times per year
Perform other duties as assigned

Benefits

The University of Florida offers low-cost State Health plans, a number of Dental plans to fit you and your family’s needs, and Vision. Domestic partner coverage through GatorCare is also available. Optional plans such as life, disability, legal and accident insurance are also available.
Build your retirement roadmap with competitive pension plans, investment accounts and a host of voluntary add-ons, such as 457 deferred compensation and 403(b) plans.
UF provides a variety of leave programs including vacation, sick leave, 11 paid holidays, personal leave days, and family medical leave. TEAMS employees accrue approximately 22 vacation days annually, 13 sick days annually, and 4 personal leave days, typically used during the holiday closing period (accruals based on full-time employment). UF also provides you the flexibility to deal with life’s challenges by offering paid family leave, eight full weeks of leave over a 24-month period.
UF Employees are also eligible for the GatorPerks Discount Program, which provides big savings at various businesses and retailers!

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