Dental Biller
About The Position
Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community’s most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health’s mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay. Waikiki Health is seeking a part-time and full-time Dental Biller. Summary of position: The Dental Biller will submit claims for treatment rendered and researches claims in rejected and/or hold status for dental services using the respective electronic health record (EHR) systems. They also facilitate functions for credentialing, insurance payers, audits, both internal and external following confidential protocol. The Dental Biller submits pre-authorizations to dental insurance companies, follows up and documents pre-authorizations in the EHR. They also create treatment plan cost estimates and assist with Ryan White treatment plan cost estimates and correspondence with the RW team.
Requirements
- High School Diploma or equivalent, a minimum of 2 years of experience in medical/dental billing and or follow up with all types of insurance carriers including Medicare and Medicaid. 2 years FQHC experience and complete understanding of QS1, AR and PMS system.
- Clerical: Knowledge of clerical procedures and systems such as word processing, a Patient Management System, other office procedures and medical terminology.
- Customer and Personal Service: Knowledge of principles and processes for providing customer and personal services.
- English Language: Knowledge of the structure and content of the English language including the meaning and spelling of words.
- Familiarity of Microsoft Office programs, including, but not limited to, Excel and Outlook.
Responsibilities
- Maintain professional relationships with patients and staff, addressing any billing issues and/or concerns.
- Balancing and submission of deposits to accounting for all facilities daily.
- Review overpaid claims, credit balances and refund requests
- Review and follow up with billing related flags from providers, clinical staff and Dentrix Enterprise support staff
- Act as a liaison between contracted billing agency and Waikiki Health, reporting any issues related to billing and patient issues
- Other duties as assigned
Benefits
- Health insurance (Employee only) 100% premium paid once eligible.
- 13 Paid holidays
- Parking included
- 403(b) Retirement Plan Participation effective within 4 weeks of employment
- Matching is offered once eligible with a 3-year vesting period
- HOLO Bus Pass benefits
- BIKI bike rental benefits
- Company Shirt
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
