Dental Billing Assistant

A Smile 4 UAlpharetta, GA
4dOnsite

About The Position

Blue Monster Management / A Smile 4U is a privately owned dental group with locations in Decatur, East Point, Dalton, and Hiram. Utilizing state-of-the-art equipment and advanced scheduling technology, we offer multiple specialties under one roof-including general dentistry, sedation dentistry, and oral surgery. We proudly serve both pediatric and adult patients and are committed to delivering a positive and memorable experience for all ages. We are currently seeking a detail-oriented and experienced Dental Billing Assistant to support insurance billing and collections across our six dental practices. This role is essential to ensuring accurate claims processing, timely reimbursements, and a strong revenue cycle.

Requirements

  • Dental insurance billing required; GA Medicaid
  • Proficiency in dental billing software (Planet DDS Denticon experience is a plus).
  • Strong understanding of dental coding (CDT codes) and insurance processes.
  • Excellent attention to detail and problem-solving abilities.
  • Strong communication and interpersonal skills.
  • Ability to work independently and manage a team effectively.

Nice To Haves

  • Planet DDS Denticon experience is a plus

Responsibilities

  • Submit accurate dental insurance claims (electronic and paper), including GA Medicaid, CMO, and PPO.
  • Verify insurance coverage and benefits prior to patient appointments.
  • Follow up on unpaid claims, denials, and resubmissions.
  • Post insurance payments and adjustments accurately.
  • Coordinate billing procedures with front desk and treatment coordinators.
  • Generate and send patient statements.
  • Communicate with patients regarding insurance coverage and account balances.
  • Monitor A/R reports and follow up on outstanding insurance and patient balances.
  • Stay current on dental insurance regulations and coding practices (e.g., CDT codes).
  • Analyze trends in claim denials and implement corrective actions.
  • Train front desk staff and supervise billing team members.
  • Collaborate with front office and clinical staff to ensure smooth billing workflows.
  • Maintain open communication across departments regarding insurance updates and billing protocols.
  • Ensure compliance with HIPAA and insurance billing regulations.
  • Maintain accurate and organized records for audits and reporting.
  • Stay informed on changes in dental insurance policies and industry best practices.

Benefits

  • Opportunities for growth
  • Family-oriented environment with weekends off
  • Health, dental, and vision insurance (Full-time only)
  • Paid time off and holidays (Full-time only)
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