Dental Front Office Coordinator
About The Position
We are seeking a highly experienced Front Office Coordinator who brings strong treatment planning and advanced insurance billing knowledge to our growing practice. This role requires someone who deeply understands PPO breakdowns, claim management, and financial presentation. The ideal candidate will confidently manage both patient-facing coordination and the financial systems that support the practice. Two days per week, this position operates independently in the office. The right person must be self-sufficient, organized, and comfortable managing a high level of responsibility. This position plays a key role in strengthening the financial stability and operational flow of the practice. The right candidate will bring clarity, confidence, and structure to the front office while maintaining a positive and patient-centered atmosphere.
Requirements
- Previous experience in dental treatment planning or a related role highly preferred
- Knowledge of dental terminology and treatment procedures
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Proficiency in dental software and Microsoft Office Suite
- A positive attitude and ability to work effectively in a team environment
Responsibilities
- Manage daily schedule and patient flow efficiently
- Answer phones and maintain a warm, professional patient experience
- Coordinate appointments and follow-up communication
- Maintain organized, compliant front office systems
- Present treatment plans clearly and confidently
- Educate patients on insurance benefits, limitations, and out-of-network implications
- Discuss financial arrangements and payment options
- Support strong case acceptance through relationship-building and trust
- Verify and accurately interpret insurance benefits
- Navigate complex insurance situations, including Delta and credentialing nuances
- Submit claims accurately and manage follow-up
- Address denied or underpaid claims proactively
- Maintain accurate patient ledgers and collections
Benefits
- Full-time position: Monday to Friday, no weekends
- Comprehensive benefits package: Medical, Dental, Vision, Life, and PTO
- 401(k) with company match
- Employee Assistance Program for you and your family
- Voluntary benefits available (pet insurance, identity theft protection, etc.)
- Supportive work environment focused on professional growth
- 401(k) and up to a 4% match.
- Medical, Dental, Vision and Paid Time Off, 7 paid holidays of you work more than 25 hours a week.
- Employee Assistance Program - that connects team members and their families with complimentary, confidential, short-term counseling and advisory services.
- Voluntary benefits like pet insurance, Life Lock and entertainment discounts.
- Continuing education opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
