DENTAL FRONT OFFICE

Hill Country Health & Wellness Center•Redding, CA

1d•$21 - $24•Onsite

About The Position

Under general supervision, responsible for coordinating dental front office operations at the Round Mountain and/or Redding locations.

Requirements

Must have a high school diploma or equivalent, plus some college coursework, and two years related experience and/or training; or equivalent combination of education and experience.
Must have some working knowledge and understanding of associated dental procedures, terminology and techniques.
Must have knowledge of related federal, state and institutional regulations.
CPR certificate preferred, current CA drivers license required.
Must have intermediate level language skills. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals, groups or employees of organization.
Must have basic math skills. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages.
Must have intermediate level reasoning skills. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
To perform this job successfully, an individual should have basic working knowledge of Windows operating systems and Microsoft Office Suite - Word, Excel, and Outlook.
Must be familiar with medical management software; Centricity a plus but not required.
Must be familiar with basic office equipment such as multiple phone lines, fax machines, photocopier machines.
Must have familiarity with dental related equipment.

Responsibilities

Responsible for opening and closing procedures each day: Open and close the cash drawer daily.
Re-evaluate schedules based on patients.
Pick up any pending messages and handle them appropriately.
Perform any necessary daily tasks involved in coordinating dental front dental office.
Schedule and confirm appointments.
Confirm patient information is current and accurate, including insurance information.
Coordinate and process patient referrals based on treatment plans.
Coordinate care with outside agencies such as group homes, specialists, etc.
Assure patients have all necessary appointments.
Register patients when needed.
Coordinate the recall system by making follow up phone calls and sending checkup reminder cards.
Coordinate dental lab shipments.
Take payments and balance cash register at the end of the day.
Register patients into the computer system.
Conduct chart auditing prior to patient visit.
Provide back office dental team support according to Dental Assistant protocol.
Attend weekly staff and team meetings.
Coordinate quality improvement efforts for dental front office.
Assist management with planning and implementing strategic goals as requested.
Perform other duties as assigned.