Dental Insurance & Billing Coordinator

Adult & Pediatric Dental Care • Coldwater, MI

19h

About The Position

We are a patient-centered dental practice committed to excellence in clinical care, exceptional customer service, and creating a positive, team-driven culture. We believe first impressions, integrity, and follow-through matter — especially when it comes to helping patients navigate insurance and financial questions with confidence. Position Overview We are seeking a detail-oriented, organized, and proactive Dental Insurance Biller to manage all aspects of insurance claims, accounts receivable, and revenue cycle processes. The ideal candidate is experienced in dental billing, persistent with follow-ups, and confident communicating with insurance companies and patients regarding financial matters.

Requirements

• Minimum 1–2 years of dental billing experience (required)
• Strong understanding of dental insurance plans (PPO, HMO, Medicaid preferred)
• Experience with practice management software
• Knowledge of CDT coding and claim submission processes
• Strong attention to detail and organizational skills
• Excellent communication and problem-solving abilities
• Professional, team-oriented attitude

Nice To Haves

• Persistent and solution-focused
• Organized and efficient
• Comfortable handling difficult claim situations
• Committed to accuracy and financial accountability
• Positive, team-first mindset

Responsibilities

• Submit accurate and timely dental insurance claims (electronic and paper)
• Verify insurance eligibility and benefits
• Post insurance and patient payments
• Monitor and manage accounts receivable (A/R)
• Follow up on outstanding claims and denied claims
• Appeal claim denials and underpayments
• Communicate with insurance carriers to resolve discrepancies
• Review EOBs for accuracy
• Work closely with front desk and clinical team to ensure proper documentation
• Maintain compliance with HIPAA and insurance guidelines

Benefits

• Competitive hourly pay (based on experience)
• Paid time off
• Paid holidays
• Supportive and collaborative team culture
• Opportunity for growth within the practice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed