Dental Practice Manager

Secure Dental•East Peoria, IL

About The Position

Dental Office Manager POSITION SUMMARY The Dental Office Manager is responsible for implementing the best practice and developing processes across the organization. The key fundamentals of this role include formulating strategy, improving performance, managing resources, and ensuring compliance. This is a leadership role that will mentor team members, increase patient service, and implement best practices across clinical locations. The successful candidate will possess a depth of experience that helps excel in the areas of compliance, efficiency, and profitability in a cross-functional approach to business growth. ABOUT SECURE DENTAL We are Secure Dental, a practice focused on providing advanced dental services with state of the art equipment and we are growing by the day. Our mission is to transform our patients' lifestyle through personalized and remarkable dental care. We are accountable and disciplined in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are aligned, productive, transparent, and results oriented.

Requirements

Proven work experience as dental office manager or similar role in dentistry
Knowledge of organizational effectiveness and dental operations management
Experience in budgeting and financial principles
Ability to inspire, influence, and coach teams to success
Strong written and verbal communication and interpersonal skills
Ability to maintain professionalism in difficult and stressful situations
Experience successfully maintaining a positive attitude while working in a team environment with competing priorities
Ability to maintain confidentiality with individual interactions with team members and patients
Strong computer skills and highly proficient in MS Office Suite, Windows, Google Suite
Ability to think critically, in the assessment of materials that will help team understand new concepts and procedures
Outstanding organization and administrative accountability
High School Diploma or GED
5 years of multi-location management experience, preferably in the dental, medical, or retail space
Minimum (3) years of progressive leadership experience
Current State Driver’s License & Clean Driving Record

Nice To Haves

BS in Business, preferred

Responsibilities

Manage all day-to-day operations of assigned locations including employee relations, patient relations, and achieving operational goals
Improve operational management systems, processes, and best practices
Build effective relationships with doctors, upper management, and support team members
Serve as liaison between the corporate office and the location
Achieve revenue goals by effectively leading the office teams, patient scheduling, team productivity, and collections and receivables in a cost efficient way
Increase patient retention and support growth through marketing and promotional objectives
Maintain oversight at the practice level of overall office and team member hours daily and weekly in order to make effective staffing recommendations
Analyze practice performance and recruit, train, inspire, and supervise team members
Oversee the management of dental material inventory, drive efficiencies to increase patient experience
Attend and participate in internal meetings and complete required training
Performs other related duties as assigned by management