Dental Receptionist

Living Water Clinic • Lindsay, CA

2d • Onsite

About The Position

Living Water Clinic–Clinica Agua Viva is seeking a Dental Receptionist for our Lindsay location. As the first point of contact for our dental patients, this role is vital in creating a welcoming and professional experience. The ideal candidate will be bilingual (English/Spanish), friendly, detail-oriented, and skilled in managing both patient interactions and administrative tasks.

Requirements

• High school diploma or equivalent required
• At least 1 year of dental or medical receptionist/front desk experience in a healthcare setting
• Reliable transportation to travel between multiple clinic sites as needed
• Bilingual in English and Spanish required; additional languages a plus
• Strong customer service and communication skills, with professionalism and tact
• Knowledge of dental/medical terminology, insurance verification, and appointment scheduling preferred
• Proficiency in modern office practices, computer data entry, and typing (45+ WPM)
• Ability to multitask, prioritize effectively, and remain calm in a fast-paced environment
• Proven ability to handle confidential information under HIPAA standards
• Friendly, approachable, and compassionate with patients
• Strong problem-solving skills and attention to detail
• Reliable, adaptable, and a team player
• Commitment to providing exceptional patient care and upholding our clinic’s mission
• Proficiency with phone systems, scheduling software, and office equipment
• Excellent organizational and multitasking abilities
• Strong written and verbal communication in both English and Spanish
• Ability to sit or stand for extended periods
• Must have reliable transportation to travel between multiple clinic sites as needed
• Must be able to lift up to 15 pounds
• Clear communication skills in person and over the phone

Nice To Haves

• Knowledge of dental/medical terminology, insurance verification, and appointment scheduling preferred
• Bilingual in English and Spanish required; additional languages a plus

Responsibilities

• Greet and check in dental patients, ensuring all necessary forms and information are updated
• Schedule and confirm dental appointments, manage patient flow, and coordinate with the dental team to ensure timely care
• Answer incoming calls, provide information, and direct inquiries to the appropriate staff
• Verify insurance information, process payments, and inform patients of any outstanding balances
• Maintain confidentiality of patient records in compliance with HIPAA standards
• Keep the reception and waiting areas organized, neat, and welcoming
• Perform general office tasks including word processing, filing, faxing, copying, and data entry
• Assist with appointment reminders, treatment plan coordination, and patient follow-ups as directed
• Handle patient concerns with diplomacy and escalate issues when necessary
• Support dental staff by attending meetings and completing other related duties as assigned

Benefits

• Health, Dental, Vision Insurance
• 401(k) Matching
• Paid Time Off
• Opportunity to be part of a growing medical start-up and gain valuable experience in the healthcare industry.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED