Dental Receptionist (Comprehensive Care Clinic ULSD)
About The Position
The University of Louisville School of Dentistry prepares students for a career in Dentistry. Dental Clinic Staff are an integral part of that preparation in that they facilitate the interface between student providers and their patients during a critical time in their studies, within the clinic setting. While their first two years are spent in a traditional classroom setting, student providers spend their last two years in a dental clinic setting learning hands on. All Dental Receptionists directly support the work of the students as they progress towards completion of their clinical requirements. The main responsibility of the Dental Receptionist is to provide supplemental support to the Patient Services Representatives in the Comprehensive Care Clinic, specifically by providing one on one consultation to patients and students regarding payment plans for complex multi-disciplinary treatment plans. This position is located at the University of Louisville School of Dentistry, 501 South Preston Street, Louisville, KY 40202. Benefits – The University of Louisville has an exceptional benefits package; to learn more about our benefits please visit here
Requirements
- High school diploma or equivalent and one or more years of related experience, or an equivalent combination of education, training and work experience.
Responsibilities
- Works with faculty, peers and supervisors to deliver customer service oriented and patient centered care within the DMD clinics.
- Serves as a one-on-one resource to patients and students with complex, multi clinic treatment plans to write, re-write, review and manage payment plans for all six Comprehensive Care Clinic teams.
- Verifies KY Medicaid for all upcoming DMD appointments, and prepares ABNs for PSRs prior to check in.
- Serves as liaison to the Billing Office in order to maintain the most up to date insurance information to the advantage of the Comprehensive Care Clinic.
- Serves as a direct contact for the Grad Perio Hygienist to process and schedule annual exam referrals.
- Support the PSRs in their regular duties: check patients in daily, verify insurance coverage, conduct financial transactions, maintain full patient schedules, answer the phone.
- Maintains HIPAA, OSHA and Infection Control compliance at all times.
- Other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
