Dental Treatment Coordinator

Station Dental GroupLakewood, CO
1dOnsite

About The Position

Our office is growing and looking to add an enthusiastic, patient centered Treatment Coordinator to our Station Dental Lakewood office! Located at 10027 West 26th Ave, Wheat Ridge, CO 80215. At Station Dental we pride ourselves on the long-term relationships established by our patients and employees and strive to make a difference in the community. The ideal candidate will be caring, team-player, and motivated people-person with a strong work ethic and superior customer service skills. A treatment coordinator's main responsibility is to help patients have a smooth experience at the office and leave feeling well prepared for their next appointment.

Requirements

  • Previous dental experience
  • Insurance verification

Responsibilities

  • Confirming insurance: Confirm insurance coverage and submit paperwork to insurance providers
  • Liaison: Act as a liaison between the patient and the clinician
  • Administrative duties: Answer phones, file, and perform other administrative duties
  • Scheduling: Schedule patient appointments, reschedule missed appointments, and contact patients who haven't completed treatment
  • Communicating: Communicate with patients and their families about appointments, payment schedules, and treatment plans
  • Assisting with finances: Discuss financial options with patients, assist with financial arrangements, and collect payment at check-out
  • Managing paperwork: Handle all treatment paperwork, including consent forms, policy forms, and exit paperwork
  • Managing the doctor and hygiene schedules
  • Working with the clinical team to manage patient flow
  • Keeping the front desk, break area, and waiting area clean
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