Dental Treatment Plan Coordinator

Aviva Health•Roseburg, OR

4d•$19 - $29•Onsite

About The Position

Under the supervision of the Dental Front Office Supervisor, the Treatment Plan Coordinator will ensure all necessary documentation and paperwork is present and up to date allowing patients to have the best experience, discuss with patients their treatment plans, financial obligations, schedule patients, verify insurances, answer phones and be a back up to the Dental Front Office Reception when appropriate. The Treatment Plan Coordinator ensures efficient and effective flow of patients during scheduled clinic hours through joint planning and problems solving with the Clinic staff.

Requirements

High school graduate or equivalent education.
Must possess knowledge of Practice Management and Electronic Dental Records.
Able to understand dental procedure coding and familiar with dental terminology.
Must be able to type 40WPM.

Nice To Haves

Knowledge of collection procedures and laws preferred.
One-year clerical experience in a dental care setting preferred.

Responsibilities

Verifies completion of services in order to properly schedule next phase of patient care.
Identifies missing treatment phases and completed treatment for continuity of care and collaborates with back-office staff to formulate treatment plans.
Masters various registration processes in order to facilitate accurate and efficient registration and maximize collections.
Performs telephone and face-to-face triage as necessary for all patients assigned to team.
Provides patient support via telephone and schedules patient visits.
Supports other team members as necessary.
Records receipt of fees in practice management system.
Collaborates with Billing Department for accurate patient collections when necessary.
Attends required meetings and pursues growth by attending trainings.
Other duties as assigned by leadership.