Department Administrative Assistant

Fresno State•Fresno, CA

22h

About The Position

Under the general supervision of the Chair of the Department of Economics and lead direction from the Chair of the Department of Marketing and Logistics, the incumbent supports the mission of the school and university by assuring that all administrative requirements are completed in a timely manner, and a high spirit of cooperation exists in dealing with all other staff, students, faculty, community members and administrators who are served. This position serves as the departmental contact and provides administrative information for chairs, faculty, staff, students, and community. The primary purpose of this position is to provide operational administrative support for the Department of Economics and Department of Marketing and Logistics (referred to as “the departments”). Accordingly, a high degree of autonomy is afforded the position requiring considerable judgment and discretion. In addition, the incumbent must take the initiative to independently plan, organize, coordinate, prioritize, and perform work in diverse areas of responsibility.

Requirements

Fully functional knowledge of and skill in standard office procedures and practices.
Thorough knowledge of English grammar, spelling, and punctuation for independent preparation of correspondence.
Knowledge of business mathematics.
Expertise in using office systems and ability to use a broad range of technology, systems, and software packages (Microsoft Office Suite, Google, Excel, and PowerPoint).
General office safety and training needs and ability to conduct training to communicate employee safety.
Ability to clearly communicate orally and in writing.
A history of regular attendance, punctuality, and positive performance evaluations.
Ability to handle student and staff issues confidentially, with professionalism and discretion.
Demonstrated ability to organize and plan work and projects characterized by wide ranging job demands arriving simultaneously.
Ability to multi-task in order to keep the department office functioning smoothly.
Ability to compile, write, and present reports.
Understand, interpret, and apply independently a wide variety of policies and procedures where specific guidelines may not exist.
Excellent communication, interpersonal and problem-solving skills to effectively handle a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.
Troubleshoot most office administration problems and respond to all inquiries and requests related to the work area.
Create, organize, and maintain accurate technical, complex, sensitive and/or confidential records and files.
Establish and maintain cooperative working relationships and promote a positive, service oriented collegial work environment with a variety of individuals.
Track and produce accurate information and data for review regarding program service delivery and activities in meeting programmatic goals and enhancing processes.
A high school diploma or equivalent.
Three years of equivalent training and administrative work experience.
Experience working with Microsoft Office, Word, and Excel.