Deposit Operations Analyst - Eden Prairie, MN or Draper, UT

UnitedHealth Group•Eden Prairie, MN

13h•Onsite

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Deposit Operations Analyst at Optum Bank plays a key role in supporting the daily activities and ongoing optimization of the Bank’s core deposit platform. This position processes and reconciles customer deposits while ensuring compliance and regulatory requirements in addition to operational efficiency. This position also assists in executing operational strategies, ensuring accuracy, compliance, and high-quality customer experience. The Analyst collaborates with team members and other departments to maintain effective deposit operations, support system administration tasks, and contribute to the implementation of new products and digital initiatives. Success in this role requires solid analytical skills, attention to detail, and a commitment to operational integrity and risk management. This role will be onsite at either the Eden Prairie, MN location or Draper, UT location.

Requirements

2+ years of experience in banking operations or a related financial services environment
1+ years of exposure and understanding of core banking platforms, with practical exposure to deposit operations and transaction processing, such as ACH, wire transfers, and file exchanges
Awareness of regulatory compliance standards and internal policies relevant to deposit operations
Demonstrated ability to work collaboratively with cross-functional teams and assist with operational projects and process improvements
Proven solid analytical and problem-solving abilities, with keen attention to detail and a focus on operational accuracy and risk mitigation
Proven effective communication and interpersonal skills to facilitate teamwork and support stakeholders across departments
Proven commitment to maintaining accurate transaction processing, regulatory compliance, and delivering quality customer service in deposit operations
Be willing to work onsite in either Eden Prairie, MN or Draper, UT

Responsibilities

Support the execution and continuous improvement of the Bank’s core deposit operations in alignment with business objectives
Assist in managing daily activities related to deposit accounts, including transaction processing, account maintenance, and reconciliation tasks
Process and review daily transactions, including deposits, ACH, wire transfers, and file exchanges, ensuring compliance and accuracy
Provide documentation support in addition to monitoring operational workflows, identify opportunities for efficiency, and support process enhancements to minimize risk
Engage with customers and internal teams to support deposit-related inquiries, explain processes, and ensure a high-quality customer experience through clear and professional communication
Ensure compliance with regulatory requirements and internal policies related to deposit operations
As appropriate assist in administering user access to the core platform