Deputy Program Manager / Operations Lead

Sustainable Facilities Management Service•Columbia, SC

About The Position

SFMS is seeking an experienced Deputy Program Manager / Operations Lead to support Base Operations Support (BOS) services for facilities within the U.S. Army Reserve 81st Readiness Division. In this role, you will be the right hand to the Program Manager, ensuring the seamless execution of contract requirements and the efficient coordination of facility operations across a geographically dispersed footprint. You will oversee day-to-day operations, lead field personnel, and ensure all services align with Army regulations and SFMS’s high maintenance standards. This position carries significant responsibility, as you will serve as the acting Program Manager in their absence, assuming full authority for contract performance and communication with Government representatives.

Requirements

Minimum of five (5) years of documented experience managing or supporting multi-functional government contracts, facility operations, or installation support services.
Demonstrated experience in facility operations, maintenance of building systems, and managing preventive maintenance programs.
Proven ability to manage or coordinate maintenance personnel and operational teams.
Ability to operate independently and make timely, critical decisions to maintain contract performance.
Experience supporting operations across geographically dispersed facilities or multiple operational sites.
Strong leadership, organizational, and communication skills for interacting with Government personnel and technical staff.
Must be able to obtain and maintain required background checks

Nice To Haves

Direct experience supporting Department of Defense (DoD) or U.S. Army facility operations.
Experience working within Base Operations Support (BOS) or installation support service contracts.
Knowledge of Army facility maintenance standards and safety requirements.
Experience using computerized maintenance management systems (CMMS) or work order management platforms.

Responsibilities

Support the Program Manager in overseeing all work performed under the Base Operations Support contract.
Manage daily operational activities including preventive maintenance (PM), work orders, service calls, and facility inspections across multiple Army Reserve facilities.
Coordinate maintenance personnel and subcontractors across building systems including HVAC, electrical, plumbing, structural, and general repairs.
Ensure all activities are completed safely and in accordance with manufacturer recommendations, regulatory standards, and contract requirements.
Monitor work order response times, PM completion rates, and other operational metrics to ensure contract objectives are met or exceeded.
Lead operational planning and workforce scheduling to ensure resources are properly allocated across all supported locations.
Assist in the preparation and submission of operational reports, maintenance documentation, and performance data required by the Government.
Support the coordination of emergency services to rapidly resolve facility issues impacting mission readiness.
Maintain professional and consistent communication with the Contracting Officer’s Representative (COR) and other Government representatives.