Dermatology Front Office Receptionist - Raleigh NC

QualDerm Partners • Raleigh, NC

3d

About The Position

Join the vibrant team at QualDerm Partners as a Dermatology Front Office Receptionist in Raleigh, NC! We are a leading provider of dermatological services committed to offering the highest quality of patient care. In this role, you will be the welcoming face of our practice, ensuring patients receive a positive experience from the moment they arrive. Your responsibilities will include managing the front office operations efficiently, facilitating patient registration, and providing excellent customer service. If you enjoy working in a dynamic environment and have a passion for healthcare, this is the perfect opportunity for you!

Requirements

• High school diploma or equivalent; certification in medical administration is preferred.
• Prior experience as a medical receptionist or in a similar administrative role is preferred.
• Exceptional communication and customer service skills to ensure a positive patient experience.
• Ability to multitask and thrive in a fast-paced environment.
• Knowledge of medical terminology and insurance processes is beneficial.
• Proficient in electronic health record (EHR) systems and standard office software.
• Strong organizational abilities and a friendly attitude to make patients feel comfortable.

Responsibilities

• Welcome patients and visitors with a warm and friendly demeanor, conducting the check-in process.
• Answer phones promptly and manage inquiries regarding appointments and services.
• Schedule and confirm patient appointments, managing the clinic’s calendar effectively.
• Collect patient information and verify insurance details accurately.
• Maintain an organized and clean reception area to enhance the patient experience.
• Assist with administrative tasks such as data entry, filing, and maintaining patient records.
• Coordinate with healthcare providers to ensure smooth patient flow and operational efficiency.

Benefits

• Competitive Pay – Attractive compensation to reward your hard work
• Comprehensive Health Coverage – Includes Medical, Dental, and Vision plans to keep you covered
• Generous 401(k) Plan – Company matches 100% of the first 3%, plus 50% of the next 2%, with immediate vesting
• Paid Time Off (PTO) – Accrue PTO from day one, plus enjoy 6 paid holidays and 2 floating holidays each year
• Company-Paid Life Insurance – Peace of mind with basic life coverage, with the option for additional plans
• Disability Protection – Short-term and long-term disability coverage to protect you in unexpected circumstances
• Additional Wellness Plans – Accident, critical illness, and identity theft protection plans for extra security
• Employee Assistance Program (EAP) – Access confidential support for personal or work-related challenges
• Exclusive Employee Discounts – Save on products and services with special discounts just for you
• Referral Bonus Program – Earn bonuses by referring qualified candidates to join the team

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED