About the position
Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us the success we are today. In exchange for their hard work, we support our people with a family-friendly work environment, a commitment to promoting from within, unique benefits that go beyond just medical and dental, and a belief that every employee deserves a productive life outside of work. If this sounds outstanding to you, take the first step forward and explore a career with Dal-Tile. Dal-Tile is currently seeking an exceptional Design Sales Consultant to join our TEAM! As the Design Sales Consultant, we need someone to provide interior design and product selection advice, product expertise, and thorough follow-up to facilitate customer experience and influence sales/purchasing decisions. Uses the showroom as a selling tool to drive specifications, sales, and brand awareness.
Responsibilities
- Provides interior design advice and product expertise, facilitates tile and stone selection, and project development/support, ensuring the completion of selection/sales for all customers.
- Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT.
- Effectively communicates with customers and internal team members to follow the lead and ensure tracking/follow-up and sales closure.
- Reports sales closures monthly.
- Prospects for new business with an emphasis on Custom Builders and Residential Designers.
- Makes outside sales calls as needed and follows up on leads to grow and drive business.
- Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays.
- Plans and hosts showroom tours and small and large events for industry trade to drive customer sales.
- Attends outside trade events to develop industry relationships and build brand awareness.
- Evening and weekend hours are required.
Requirements
- Four-year degree in a related field, or four years of related experience, or a combination of a two-year degree with two years of related experience.
- Competencies in Sales/Customer engagement/Customer service, Design/sketching/reading blueprints/Auto-CAD a plus/color coordination/interior design trends/customer buying habits/creative thinking.
- Ability to approach unfamiliar situations and conceptualize innovative and imaginative solutions easily.
- Computer skills - MS Office, MS Word, Excel, and PowerPoint - Customer management tools a plus.
- Excellent oral, written, listening, and interpersonal communication skills necessary to effectively interact with customers, team members, management, and other internal and external customers.
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
