Desktop Support Technician

TEKsystems • Englewood, CO

1d • $25 - $26 • Onsite

About The Position

This Desktop Support Technician will provide White Glove Service - troubleshooting and problem solving. Environment is 70% PC and 30% Mac. Must be available to work on-site.

Requirements

• Associate's or Bachelor's Degree or technical institute degree/certificate in Computer Science Information Systems or other related field or equivalent work experience.
• Typically has 3-5 years of IT work experience in infrastructure/network environments.
• desktop
• windows 10
• troubleshooting
• hardware
• active directory
• windows
• mac
• office 365
• imaging

Responsibilities

• Provides daily operations support and maintenance for network systems including wireless and VoIP.
• Proactively monitors networks to provide stable dependable network services across multiple platforms.
• Configures and troubleshoots computer networks.
• Maintains LAN/WAN/wireless/VoIP operations by working with network facility and hardware/software vendors to ensure timely problem resolution.
• Maintains and utilizes network management applications to identify network faults to ensure the provision of data or other tele-communications access to customers and the movement of information from one location to the other.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree