Development Intern

Austin Parks FoundationAustin, TX
2d$17Hybrid

About The Position

Austin Parks Foundation (APF) is dedicated to partnering with our community to enhance people’s lives by making our public parks, trails and green spaces better through volunteerism, innovative programming, advocacy and financial support. A non-profit established in 1992, APF fills the city’s funding and resource gap needed to develop, maintain and enhance the area’s 300+ parks, trails and green spaces. Austin Parks Foundation seeks a versatile, organized, detail-oriented and technologically proficient Intern to help manage APF’s daily fundraising operations. This role facilitates the efficient use of systems and data to identify, solicit, steward and thank donors. Responsibilities include gift processing, gift acknowledgement, database management, reporting, data manipulation, fundraising, process improvement, and administrative tasks such as mailings and communications. Interns will gain hands-on experience in non-profit fundraising operations, data management, and event planning, while working with a collaborative and mission-driven team.

Requirements

  • Must be currently enrolled in an accredited community college, college/university and pursuing an associate degree or higher
  • Exceptional organizational skills and attention to detail
  • Solid verbal, written, and interpersonal communication skills
  • Trustworthy and dependable
  • Self-motivated and an internal drive to produce high-quality work
  • Ability to effectively manage multiple priorities while thriving in a fast-paced environment
  • Strong decision-making and customer service skills

Nice To Haves

  • At least one year of work experience in a professional, volunteer, or customer service setting
  • CRM or relational database experience

Responsibilities

  • Update donor records using Little Green Light, APF’s donor database/CRM
  • Maintain and monitor development inbox, with Development Team support
  • Fulfill weekly and seasonal stewardship initiatives, including but not limited to Groundbreakers welcome packages, monthly Perennial Partners packages, holiday cards, and donor thank you notes and phone calls
  • Prepare prompt, personal acknowledgement letters and donor correspondence
  • Track expired credit card payments in the database, and follow up with donors to update their card numbers
  • Provide excellent customer service to donors, providing tax receipts and giving histories as requested
  • Support the Development team in planning and execution of APF's annual fundraiser, Party for the Parks; assist in managing registration, sponsor ticketing, and making in-kind donation asks
  • Support the Development team in identifying and researching individual and corporate donor prospects
  • Provide support for Corporate Volunteering projects as needed
  • Other duties as assigned
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