Device Lab Automation Engineer

Comcast • Philadelphia, PA

2d

About The Position

The Technology + Product organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience.
About the Team: This team is responsible for end-to-end wireless network performance including Verizon, WiFi network, roaming and customer care. The team is a horizontal organization across several Comcast organizations including device team, marketing team, care team and 5G team. The team is responsible for any post launch device issues with the OEMs (Apple, Samsung and Google).

Requirements

• In-depth knowledge of LTE, 5G SA, 5G NSA, and WiFi.
• Experience with lab automation
• Experience with device lab testing, and help with lab testing.
• Ability to triage field issues and define test scenarios for regression.

Nice To Haves

• Hands-on experience on network simulation tools such as Keysight, R&D, etc.
• Familiarity with the Customer Care call process.
• Good understanding of iOS and Android mobile architecture and network topologies.
• Understanding of functioning of WiFi Connection Managers on UE’s.
• In-depth technical experience and involvement with wireless network performance testing, including analysis of drive/walk / benchmarking data.
• Experience with defining and managing wireless network field testing requirements, working in conjunction with other sub-teams.
• Experience with XCAL and XCAP.

Responsibilities

• Manage the needed testing conducted by third party company.
• Conduct small-scale walk and drive tests when needed.
• Perform detailed analysis of collected log file data as needed, taking detailed 4G / 5G / WiFi call and data flows into account.
• Define setup details for benchmarking and drive tests.
• Make recommendations for improvements to future tests.
• Create presentations for targeted audiences, technical and executive.

Benefits

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level