Diesel Service Technician

Portland•Portland, OR

About The Position

As a family owned company, we value the things that make a family successful: commitment, compassion, hard work, a unified vision, and a desire for each other to succeed. RWC Group is committed to the long-term development of our family members. We offer paid training and carefully mentor each technician. No matter your level when you join us, we want you to improve. What We Offer Medical, Dental & Vision Insurance 401K Plan Paid time off Growth opportunities Paid Training Family owned and operated Long term job security Health and wellness Discounts on products and services Responsibilities Diagnose & repair contracted trucks, tractors, & trailers Read job order, observe and listen to vehicle in operation to resolve malfunction and plan work procedures. Follow checklists ensuring all critical parts are examined. Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed. Test-drive vehicles to ensure that they run smoothly. Tag all warranty parts and returns to warranty clerk. Attend training classes and keep tabs on factory technical bulletins. Develop and maintain positive relationships with customers to increase overall customer satisfaction Properly complete the service and/or repairs assigned by supervisor. Maintain your designated workspace in an organized and clean manner. Adhere to manufacturer’s policies and procedures as they relate to labor operations, time and repair order documentation when performing warranty repairs and torque specifications. Any other duties as outlined by the Service Supervisor and or management.

Requirements

At least 3 years of Fleet or Dealership experience
High school diploma or equivalent required
Self-motivated and professional
Possess own tools

Nice To Haves

ASE certification preferred
CDL certification preferred

Responsibilities

Diagnose & repair contracted trucks, tractors, & trailers
Read job order, observe and listen to vehicle in operation to resolve malfunction and plan work procedures.
Follow checklists ensuring all critical parts are examined.
Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
Test-drive vehicles to ensure that they run smoothly.
Tag all warranty parts and returns to warranty clerk.
Attend training classes and keep tabs on factory technical bulletins.
Develop and maintain positive relationships with customers to increase overall customer satisfaction
Properly complete the service and/or repairs assigned by supervisor.
Maintain your designated workspace in an organized and clean manner.
Adhere to manufacturer’s policies and procedures as they relate to labor operations, time and repair order documentation when performing warranty repairs and torque specifications.
Any other duties as outlined by the Service Supervisor and or management.