About The Position

Diet Office Representative – Food and Nutrition Services Bring your passion to Texas Health so we are Better + Together Work location\: Texas Health Dallas, 8200 Walnut Hill Ln, Dallas, TX 75231 Work hours: Full-Time, 3 days/week 6\:45am-7\:15pm with rotating weekends. Food and Nutrition Department highlights: Fast paced environment feeding an average of 450 patients a meal. A very diverse & inclusive team that focuses on exceptional patient care.

Requirements

  • H.S. Diploma or Equivalent Req
  • 1 Year in food service position or applicable customer service Req
  • FHC - Food Handlers Certificate 30 Days Req

Responsibilities

  • Demonstrate excellent phone etiquette and customer service skills at point of service and in resolution of complaints/concerns/ questions.
  • Utilizes basic diet therapy training to assist patients in selecting correct menu items as needed.
  • Performs needed office tasks in an appropriate and timely manner.
  • Prints reports, process requisitions and enter menus.
  • Maintains food safety requirements according to HACCP and department standards in the performance of all duties.
  • Maintains clean and orderly work area, ensuring compliance with health department and facility requirements.
  • Serve patient meals, assist with set up and prepare snacks accurately and timely according to procedures.
  • Returns to the patient room within a reasonable period of time to pick up dirty tray and to confirm satisfaction with the patient.
  • Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.

Benefits

  • Benefits include 401k
  • Employee Assistance Program (EAP)
  • Discount Programs
  • Delivery of high-quality patient care
  • Strong Unit Based Council (UBC).
  • A supportive, team environment with outstanding opportunities for growth.
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