Dietetic Services Patient Ambassador- Room service

Tampa General Hospital • Tampa, FL

1d

About The Position

The Dietetic Patient Ambassador plays a key role in supporting patient nutrition through direct interaction, rounding, assistance, communication, education, and service recovery as needed. This supervisor-level position is empowered to address patient concerns, make decisions regarding processes and procedures, and implement service recovery solutions. The Ambassador ensures compliance with all departmental and facility policies and adheres to HACCP guidelines to maintain food safety, cleanliness, and organization. All responsibilities are carried out with a commitment to excellence, in alignment with the mission, vision, and values of Tampa General Hospital.

Requirements

• Previous experience in a hospital, senior living facility, commercial kitchen, restaurant, or other food service operation.
• Strong communication and customer service skills to address patient and customer needs with dignity and respect.
• Ability to resolve concerns promptly while maintaining confidentiality and adhering to procedures.
• Attention to detail and efficiency in task completion.
• Knowledge of HACCP guidelines and adherence to safety standards.

Responsibilities

• Supporting patient nutrition through direct interaction, rounding, assistance, communication, education, and service recovery
• Address patient concerns
• Make decisions regarding processes and procedures
• Implement service recovery solutions
• Ensures compliance with all departmental and facility policies
• Adheres to HACCP guidelines to maintain food safety, cleanliness, and organization

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed