Digital Delivery Manager

Sherwin-Williams•Cleveland, OH

2d•Onsite

About The Position

ABOUT THE ROLE: The Digital Delivery Manager serves as a leader within the Global Coatings Platform, implementing policies and selecting appropriate methods, techniques, and evaluation criteria to ensure successful delivery outcomes. This high‑visibility role provides technical and project leadership across a digital platform, with a focus on advancing modern color experiences for a diverse set of industrial customers. The role drives strategy and execution for applications, solutions, and digital capabilities that enable seamless, integrated customer experiences. It provides leadership across domain development and data movement design, guiding teams through the planning and delivery of complex IT initiatives spanning multiple disciplines.

Requirements

Bachelor’s degree or higher in the information technology (IT), project management or business field. In lieu of a degree, at least 10 years of experience in IT.
7+ years of experience in IT
3+ years of experience managing direct reports
Experience with managing Agile development teams
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.

Nice To Haves

Experience delivering a digital product
Experience with domain-driven design or similar design methodologies
Experience with managing cross-functional dependencies with delivery, QA, and infrastructure teams
Experience communicating project status, risks, and issues across all organizational levels - including delivery teams, peer managers, and program leadership.
Excellent project management skills with a track record of accomplishing goals on time and on budget.

Responsibilities

Leadership & Supervision
Tactical decision-maker.
Handles unforeseen issues.
Manages activities of two or more disciplines or a department.
Oversees experienced level professionals and/or may be responsible for subordinate managers.
Frequently advises team(s) on moderately complex matters.
Responsible for supporting the talent strategy through hiring, onboarding, learning & development, performance, succession planning, engagement, recognition, and inclusion, diversity, and equity practices.
Responsible for fostering a work environment that encourages employees to act with integrity and respect.
Responsible for setting employee objectives and expectations, monitoring and evaluating performance, providing meaningful feedback, and mentorship.
Responsible for supporting employee career development.
Erroneous decisions will result in critical delay(s) in schedules and/or unit operations and may jeopardize overall business activities.
Knowledge & Application
Establishes operational objectives, policies, procedures and work plans and delegates assignments to subordinates.
Develops, modifies and executes company policies that affect immediate operations and may also have company-wide effect.
Accountable for department budget which may be broad and have far-reaching impact on the business segment.
Works on issues where analysis of situations or data requires conceptual thinking and an in-depth knowledge of organizational objectives.
Problems are not clearly defined and lack strategic direction.
Implements policies and selects methods, techniques, and evaluation criteria for obtaining results.
Drives the strategy and success of larger projects which contribute to multiple areas of the organization.
Collaboration & Interaction
Interacts regularly with lower and/or senior management on matters concerning several functional areas, department, and/or customers.
Applies knowledge to convince other stakeholders on desired departmental outcomes.