Digital Marketing Coordinator

J.Crew • Maize, KS

23h • $23 - $26

About The Position

Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no wonder we’ve been in your closet for four decades and counting. Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes—we’re proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are. Our dedication to Diversity, Equity, Belonging & Sustainability has been celebrated with industry recognition, reflecting our commitment to fostering an inclusive and sustainable workplace. Overview: Reporting to the Manager of Email Marketing for J.Crew, the Marketing Coordinator will work primarily on the email marketing team and drive the J.Crew business. This person is responsible for assisting in deploying daily emails, SMS and Push Notifications, ensuring accuracy of all outgoing communication, and reporting on performance. This position will have exposure to all aspects of email, SMS and Push marketing, as well as the broader performance marketing strategy at J.Crew. Prior experience in email marketing at an eCommerce or retail company, with a demonstrated passion for the J.Crew brand, is preferred.

Requirements

• 1-2 years of related experience in email marketing
• Strong analytical skills; proficiency in Microsoft Excel and Google Analytics
• Experience with a major ESP (Ex: Oracle, Salesforce, Adobe)
• Very strong communication and team-working skills
• High level of organization coupled with attention to detail
• Self-starter who exhibits curiosity
• Able to prioritize multiple objectives within a fast-paced, changing environment
• Able to be resilient when dealing with high- pressure situations
• Aptitude to think strategically but act tactically
• Confidence in project management and presentation skills

Responsibilities

• Assist with set up, QA and deployment of email, sms and push campaigns for J.Crew business
• Analyze and report out on email campaign performance with quantitative and qualitative data to drive channel performance
• Support segmentation and personalization strategies to ensure we are optimizing content at the customer level
• Assist in the creation and building of audience segments
• Deliver against revenue, key business KPIS and goals
• Assist in reporting out on creative performance to the creative marketing team to analyze and inform email, sms and push content strategy go forward
• Partner with Production, Creative, Email Operations, Planning, and Site Merchandising teams to drive the email, sms and push channel strategy
• Assist with ad hoc tasks for the broader marketing organization, as needed
• Manage the status of email, sms and push sends to ensure messages are delivered on time
• Compile and maintain competitor content

Benefits

• Health & Well-being - Eligible associates and family members receive medical, dental, prescription and vision insurance, family planning (fertility, adoption & surrogacy support), fitness discounts, medical travel and more.
• Associate Discount - We love our products just as much as you do! That’s why we offer a great associate discount across all of our brands (J.Crew, J.Crew Factory, and Madewell).
• Summer Fridays - In addition to our hybrid work model, we also close our office at 1:00 PM every Friday during the Summer months.
• Community Impact - We support the communities where we live and work through our philanthropic efforts and the J.Crew Cares Program.
• Winter Break - In addition to our PTO package, J.Crew Group offers a winter break at the end of December to eligible full-time associates at the Home Office to provide time to refresh and recharge.
• Note: Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed