Digital Merchandiser

Rural KingMattoon, IL
13d

About The Position

As a Digital Merchandiser, you will be responsible for enhancing customer experience, ensuring presentation accuracy, and improving product discoverability on RuralKing.com. In this role, you will drive sales and boost conversion rates through impactful merchandising strategies. The ideal candidate excels in a fast-paced environment, adeptly managing multiple priorities with precision and urgency, while fostering collaboration across cross-functional teams to achieve success.

Requirements

  • At least 2 years of digital merchandising experience or equivalent combination of experience and education.
  • Proficiency with Adobe, Microsoft Office Suite, or related software.
  • Strong interpersonal skills with the ability to collaborate effectively in a fast-paced environment, demonstrating flexibility, proactivity, resourcefulness, and efficiency.
  • Experience in working with complex data or documents, carefully examining details, and verifying information for completeness or correctness.
  • Proven ability to work independently, demonstrating self-motivation and effective decision-making with minimal supervision.
  • Demonstrated willingness to take on new responsibilities, tasks, and projects demonstrating a proactive approach to learning and growth.
  • Demonstrated ability to prioritize tasks, meet deadlines, and maintain a high level of attention to detail.
  • Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.

Responsibilities

  • Oversee the organization and presentation of products to meet sales and merchandising goals, ensuring engaging and intuitive customer experience.
  • Ensure all product information across the website is accurate, up-to-date, and aligned with brand standards.
  • Monitor and analyze key performance indicators (KPIs), preparing weekly and ad-hoc reports to assess progress and identify opportunities for improvement.
  • Regularly review competitor websites to evaluate merchandising tactics, promotional strategies, and product presentation, translating insights into actionable online initiatives.
  • Partner with internal teams—marketing, IT, buying, and others—to align on merchandising strategies and optimize the online shopping experience.
  • Maintain professional communication with external vendors to acquire missing product information and resolve discrepancies.
  • Research industry trends and customer preferences to identify potential product offerings and digital experiences to ensure Rural King remains competitive in the online space.
  • Assist in optimizing product listings for search engines and support accurate tagging to enhance discoverability.
  • Have discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.

Benefits

  • 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%
  • Healthcare plans to support your needs
  • Virtual doctor visits
  • Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
  • 15% Associate Discount
  • Dave Ramsey’s SmartDollar Program
  • Associate Assistance Program
  • RK Cares Associate Hardship Program
  • 24/7 Chaplaincy Services
  • Company paid YMCA Family Membership
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