Digital Product and Innovation Intern

Santander•New York, NY

1d•$62,400 - $83,200

About The Position

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! Our Summer Internship Program, beginning in June 2026, provides immersive training and introduction to Santander. You will be combining this training with practical experience on both technical and interpersonal skills, helping your development during the internship. The 2026 Santander Summer Internship Program is for undergraduate students and/or graduate level students who have an expected graduation date between December 2026 and May/June 2027. Santander US is a nationwide business with locations across the country. This position is located in Miami, FL, or New York, NY. You will be given exposure to the innerworkings of one largest financial institutions in the world. Working with best-in-class teams and contributing to projects that drive innovation across the organization. As part of the internship program, you will participate in structured professional development opportunities, create connections with peers and meet leaders across Santander. As a Digital Product & Innovation Intern, you will gain hands-on experience at the intersection of financial technology, digital transformation, and innovation within Openbank, Santander’s new digital banking platform. This role offers exposure to a global organization while providing opportunities to learn how cutting-edge research, emerging technologies, and customer-centric design fuel next-generation banking experiences.

Requirements

An undergraduate student/ graduate student with an expected graduation date between either December 2026 or May/June 2027.
Area of Study: Technology, IT, Digital or related field
Cumulative GPA is 3.3 or above.
Demonstrates intellectual curiosity and courage.
Strong English communication skills both written and spoken required.
Analytical thinkers with a strong attention to detail.
Organized and able to manage time and multiple tasks efficiently.
Ability to work independently on special projects.
Ability to effectively contribute to a team environment.

Nice To Haves

Coursework in or exposure to accounting, finance, economics, or business. (Preferred)
Experience in Microsoft Office products. (Preferred)
Experience in Jira. (Preferred)

Responsibilities

Research & Innovation o Conduct market, technology, and competitor research to identify innovation opportunities and inform product strategy.
Explore new fintech solutions, digital tools, and industry shifts that could influence future banking capabilities.
Help synthesize research findings into insights and recommendations for product and innovation roadmaps.
Customer Experience & Journeys o Support customer journey mapping and evaluation of existing experiences, making recommendations to enhance customer outcomes.
Research emerging trends and best practices in digital experiences to inspire future journey improvements.
Product Development Support o Assist with documentation and writing of business requirements, including building epics and user stories in Jira.
Support agile product processes across cross-functional teams, ensuring alignment and smooth execution.
Contribute to quality assurance by helping test new functionalities developed by product teams.
Stakeholder & Data Engagement o Support ongoing stakeholder relationships, including collaboration with Legal, Compliance, and Risk Subject Matter Experts.
Analyze user and application data to identify friction points and recommend strategies to improve conversion and engagement.