Digital Senior Product Delivery Associate

JPMorgan Chase & Co.•Chicago, IL

14d

About The Position

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey. As a Senior Product Delivery Associate in Digital Product Enablement, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Requirements

3+ years of experience or equivalent expertise in product management or a relevant domain area
Demonstrated performance in either product management or relevant domain area
Experience executing operational management and change readiness activities
Experience in product deployment processes
Strong analytical, communication, and problem-solving skills; creative thinker and problem solver
Advanced knowledge of the product development life cycle and agile methodologies (including Kanban), with experience leading product activities from discovery to delivery
Proficiency in data visualization and analysis tools such as Tableau, and experience writing Jira epics and user stories for agile product development
Demonstrated experience working in cross-functional teams, with a solid background in testing, release management, and driving improvements in product delivery
Excellent multitasking ability to coordinate multiple projects, meeting both scheduled and unscheduled deadlines
Excellent oral and written communication and presentations skills across various stakeholders and senior management; ability to synthesize large amounts of information, summarize key concepts and articulate relevant issues to senior management
Ability to deal with different stakeholder groups to elicit business requirements, processes and data trends

Nice To Haves

Developed knowledge of the product development life cycle
Bachelor’s or master’s degree in computer science, engineering, business administration, or a related
Proficiency is speaking, reading, and writing in Spanish

Responsibilities

Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
Supports the completion of change management activities across functional partners and monitors adherence to the firm’s risk, controls, compliance, and regulatory requirements
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
Develops, articulates, and executes clear product requirements that align with customer needs and business goals; Translates strategic objectives into actionable plans and deliverables
Conducts in-depth product analysis using robust data insights; Tracks key metrics, identifies trends, and informs strategic decisions through advanced SQL querying, RDBMS expertise, and visualization tools (e.g., Tableau)
Authors detailed requirements (Jira Deliverables, Epics, Stories), captures process flows, and documents user pain points to inform product enhancements
Designs and solutions new features, analyzes data models, assesses upstream/downstream impacts, and support configuration/customization changes in tools as needed
Tests new features to ensure product quality, with a focus on data integrity and reliability
Leads daily Scrum calls and product refinement sessions, demonstrating strong communication and presentation skills; Engages with stakeholders to share user insights, identifies new product opportunities, and drives consensus through data-driven analysis
Partners with UX, development, QA, and release management teams to drive user-centric design, process improvements, and successful product delivery
Reviews and translates text and documentation in English and Spanish