Digital Solutions Engineer

Connect, protect, and build everywhere • San Francisco, CA

21h

About The Position

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Location: Kuala Lumpur, Malaysia About the Team Cloudflare’s Solutions Engineering (SE) organization works side-by-side with our Sales teams to guide customers through their digital transformation. SEs are trusted advisors who help prospects and customers connect Cloudflare’s platform to real-world outcomes. Digital Solution Engineers (DSE) are a specialized part of this team, engaging directly with mid-market and commercial customers across the Asia Pacific region. They deliver product demonstrations, conduct discovery sessions, build technical alignment, and ensure customers understand how Cloudflare can solve their challenges at scale. DSEs work primarily through digital channels; collaborating closely with Inside Sales Representatives (ISR) across multiple markets to engage new prospects and help existing customers move forward in their journey with Cloudflare What Makes This Role Exciting Regional Impact: You’ll work with a diverse range of customers across APAC, adapting to different markets, industries, and digital maturity levels. Breadth of technology: You’ll cover Cloudflare’s full platform; Zero Trust, Application Security, Networking, and Developer Platform. Ownership: You’ll run demos, proof-of-concepts, and solution design sessions, building technical confidence throughout the sales cycle. Collaboration: You’ll work hand-in-hand Sales, Marketing, Product, and Customer Success teams to help new audiences discover Cloudflare and to guide customers through evaluation and adoption. Innovation and scale: You’ll contribute to campaigns, digital events, and scalable technical content that expand Cloudflare’s reach and help more organizations benefit from our platform

Requirements

• 3+ years in a technical presales, solutions engineering, consulting, or related role.
• Strong knowledge of Internet fundamentals (HTTP/S, DNS, TLS, networking concepts, APIs).
• Experience with Zero Trust frameworks, SASE architectures, or cloud security platforms.
• Hands-on experience with scripting or development (Python, JavaScript, Go, Bash) and comfortable with APIs/CLIs.
• Proven ability to engage directly with customers; running demos, whiteboarding solutions, and handling objections.
• Excellent communication skills; able to explain complex concepts clearly and confidently.
• Comfortable working across multiple markets and time zones in the APAC region.

Nice To Haves

• Prior experience with SaaS security, CDN, networking, or developer platform vendors.
• Hands-on knowledge of cloud providers (AWS, Azure, GCP) and modern app architectures (serverless, containers, microservices).
• Understanding of common application security risks (e.g., CSRF, XSS, SQLi) and mitigation strategies.
• Experience with regulatory or compliance frameworks (SOC-2, PCI DSS, HIPAA, GDPR).
• Track record of building reusable assets; demo environments, reference architectures, or presales tooling.

Responsibilities

• Lead technical discovery to understand customer requirements and challenges.
• Own technical validation activities such as proof-of-concepts, RFP/RFI and solution design.
• Translate complex technical capabilities into clear outcome-driven solutions.
• Develop and maintain reusable demo assets, scripts, and reference solution design to scale team effectiveness.
• Stay current on Cloudflare products, Internet technologies, and competitive landscape.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed