Digital Strategy Analyst (hybrid)

Johnson Controls • New Freedom, PA

1d • $75,000 - $100,000 • Hybrid

About The Position

Johnson Controls is hiring! The Digital Strategy Analyst is a key part of the Digitalization and Service Enablement (DSE) team within the HVAC/R Chiller Engineering Organization. The DSE team is tasked in helping Johnson Controls do more with chiller data and provide expertise for valuable offerings to our customers and powerful tools to our internal teams. Service Growth is a strategic focus area of the enterprise, and the Strategy Analyst will support this focus area by leading strategic planning and management of initiatives with the goal of enhancing digital offerings for chillers and increasing the overall aftermarket revenue stream. The Digital Strategy Analyst will support this work by coordinating with chiller product engineering teams to translate their subject matter expertise into methods for monitoring and servicing chillers with reduced human intervention. This includes finding ways to use chiller data to see potential issues before they happen across the portfolio of YORK chillers. Additional activities may involve managing new chiller programs to ensure proper service enablement, extending the reach of established chiller diagnostic tools, and support enabling premium service for Data Center Customers. You will also need to work with teams outside of the chiller organization to incorporate new concepts into the OpenBlue Connected Chiller product offering enhancement roadmaps. All of these tasks require strategic problem-solving skills, strong communication skills, and the ability to clearly present information to engineering teammates, engineering managers, product management, digital software teams, and regional service teams. This person acts as business “owner” for service initiatives and is accountable for the successful execution of initiatives without having direct authority over the cross-enterprise resources required to deliver the results. The Chiller Service Business is global, and as such, this position should be well versed in global markets and requirements. This position requires you to be onsite 3 days a week in New Freedom, PA. Candidates must be commuting distance to the facility, or able to relocate.

Requirements

• BS in Engineering, Data Science, Business or related field
• 3+ years of experience contributing to projects/programs
• Familiarity with product development processes
• Familiarity with digital technologies such as Connected Chillers, digital twins, artificial intelligence, and machine learning
• Comfortable in environment where problem statements are vague, direction is subject to change, and sees this as an opportunity to help set direction

Nice To Haves

• Understanding of technical concepts related to the large global air- and water-cooled chiller portfolio
• Industry experience with chillers, HVAC equipment, or service

Responsibilities

• Lead cross-functional teams without direct supervision to drive the completion of digitalization programs and regularly report on the status of projects.
• Work closely with the chiller product teams in implementing NPI process improvements that support improved digitalization of chillers, and generating service enabling product enhancements, while balancing cost, performance, and reliability.
• Utilize product and strategy management skills to act as a champion for these initiatives.
• Employ a program management mindset to achieve results by tracking progress, managing interdependencies, and communicating to stakeholders.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level