Dining Room Manager

HIGH HAMPTONCashiers, NC
10dOnsite

About The Position

The Dining Room Manager is responsible for managing and assisting with the overall operation of front of house food and beverage experience for all guests which includes but is not limited to; dinner, bar services, food and wine events, coffee stations, and pantries. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Accountable to the Vice President of Food and Beverage for all staffing and operational issues Training and knowledge of staff Communicate all company-wide internal information to the dining room team Coordinate schedule needs of staff Daily operation of the dining room and bars Coordinate daily needs of both shifts to ensure proper coverage and care of guests Coordinate room set-ups China and Silver inventory and ordering needs Development and support of supervisors & key players Support to the wine program Assist with special cleaning projects Monitor and assist with advancing service standards Monitor dining times Collect information and remarks from guests Ownership of corporate meeting functions Attend weekly staff meetings/group meetings/development meetings Appearance of restaurant common areas and satellite areas. Must comply with all company policies and procedures. To perform the essential functions of this position regular and consistent attendance is required. Must be able to work well with other Team Members and Managers and interact with our guests.

Requirements

  • 2-3 years of operational management or supervisory experience in upscale dining room
  • Knowledge of wine and spirits
  • Computer experience in Microsoft Office including Word, Excel, Outlook, PowerPoint, and property management systems
  • Must have excellent verbal and written communication skills
  • Must have strong listening and interpretive skills
  • Must be able to communicate with guests, team members, and managers effectively
  • Must have the ability to maintain professional communication and be a role model to other staff members
  • Knowledge and understanding of property management cashiering procedures
  • Must be able to understand basic math and comprehend budgeting issues
  • Strong perceptive skills
  • Knowledge and ability to read personalities
  • Must be able to exercise judgment and make decisions based on job knowledge and awareness of company goals
  • Must be able to lift up to 40 lbs.
  • Must be able to be on feet for a long period of time
  • Must be able to operate a company vehicle or golf cart safely
  • Must be able to work outside in all weather conditions

Responsibilities

  • Accountable to the Vice President of Food and Beverage for all staffing and operational issues
  • Training and knowledge of staff
  • Communicate all company-wide internal information to the dining room team
  • Coordinate schedule needs of staff
  • Daily operation of the dining room and bars
  • Coordinate daily needs of both shifts to ensure proper coverage and care of guests
  • Coordinate room set-ups
  • China and Silver inventory and ordering needs
  • Development and support of supervisors & key players
  • Support to the wine program
  • Assist with special cleaning projects
  • Monitor and assist with advancing service standards
  • Monitor dining times
  • Collect information and remarks from guests
  • Ownership of corporate meeting functions
  • Attend weekly staff meetings/group meetings/development meetings
  • Appearance of restaurant common areas and satellite areas
  • Comply with all company policies and procedures
  • Regular and consistent attendance
  • Work well with other Team Members and Managers and interact with our guests
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