Dining Services Manager - University of Alabama

Compass Group•Tuscaloosa, AL

8d•$58,000 - $60,000

About The Position

Our Passion is Food!At Bon Appetit Management Company we are committed to two things, great food and outstanding service! At Bon Appetit you won't find our managers referring to a corporate recipe book or our chefs microwaving the lunch special. We do not have standardized recipes or central commissaries, instead, our chefs and managers are expected to stay abreast of current culinary trends and bring cutting edge food into their cafes. We are a restaurant company that operates in contract food service. That means you will have the freedom to be creative, take risks, and truly shine. We are committed to our staff growing, trying new things, and learning all that they can. Our rapid growth and breadth of accounts translates into exciting opportunities for our people!Job SummaryThe Dining Services Manager is responsible for leading daily dining operations in a high-volume campus environment, overseeing frontline service teams, cafe service, and supporting events and pop-up experiences while ensuring an exceptional guest experience. This role requires proven leadership experience within a food service or hospitality setting, a creative and outgoing service approach, and close collaboration with culinary, marketing, and operations teams to support quality, consistency, guest engagement, and financial performance.

Requirements

Minimum 2 years of leadership or supervisory experience in food service, cafe management, or hospitality operations
Background in restaurants, cafes, hotels, corporate dining, education, healthcare, military, or similar food service operations
Creative, outgoing professional with a strong hospitality mindset and comfort in guest-facing roles
Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and internet-based tools

Nice To Haves

Experience supporting events, pop-up concepts, or special service activations preferred
Experience with table service, catering, or event-based service preferred
ServSafe certification preferred
Associate’s degree preferred

Responsibilities

Lead and oversee dining services and cafe operations for a small to medium volume location, including seated service, pop-ups, and special events
Manage, coach, and support a team of food service professionals in daily operations, events, and customer-facing environments
Serve as the primary point of contact for guests, resolving concerns professionally with a strong hospitality and service mindset
Partner with the Chef and leadership team on menu execution, food quality, service standards, and event readiness
Support sales initiatives, budgeting, profit and loss performance, and cost controls for the account
Ensure compliance with sanitation, food safety, infection control, and quality standards across all service formats
Assist with implementation of new culinary concepts, pop-up programs, and marketing-driven initiatives
Contribute to quarterly client reports, operational presentations, and performance updates
Collaborate with culinary and marketing teams to drive innovation, guest engagement, and revenue growth
Perform other duties as assigned