Dir, Creative Services Mgmt

ServiceNowSanta Clara, CA
3d

About The Position

The Creative Director for TPSM owns the creative vision, quality bar, and execution for all high impact demos, videos, and visual storytelling produced by the TPSM Demo Team. This role ensures that every TPSM asset meets a Diamond level standard and clearly communicates ServiceNow value through compelling visuals, clear narratives, and consistent brand expression. This role partners closely with Product Marketing, Product, Engineering, and Executive stakeholders to translate complex technical capabilities into simple, powerful, and memorable demo experiences.

Requirements

  • Proven experience as a Creative Director, Design Director, or Senior Creative Lead
  • Strong background in visual storytelling, product storytelling, or demo design
  • Experience working with complex technology or enterprise software
  • Expert proficiency in Figma and modern design workflows
  • Strong understanding of video storytelling, motion, and demo pacing
  • Ability to simplify complex ideas without losing accuracy
  • Experience partnering with product, engineering, and marketing teams
  • Strong leadership, communication, and stakeholder management skills

Benefits

  • health plans, including flexible spending accounts
  • a 401(k) Plan with company match
  • ESPP
  • matching donations
  • a flexible time away plan
  • family leave programs
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